SMO Engineer — Mission-Critical Network Operations Lead

STAR CAREER CONSULTING PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading consulting firm in Singapore is looking for a System Management Office (SMO) Engineer to oversee operations and maintenance activities for data network systems. This role involves ensuring compliance and operational excellence across mission-critical environments. Ideal candidates will hold a degree in IT or relevant field, possess 3-4 years of core network support experience, and have strong knowledge of networking concepts including firewalls and routers. A CCNA certification is required. The position offers a renewable 1-year contract with potential for permanent conversion.

Benefits

Competitive remuneration

Comprehensive benefits package

Collaborative team culture

Qualifications

• 3-4 years of experience in core network support and maintenance.
• Strong working knowledge of firewalls, switches, routers, and related systems.
• Excellent written and verbal communication skills.

Responsibilities

• Support the System Managers in overseeing operations and maintenance activities.
• Manage incident, problem, and change management processes.
• Lead vendor operations and support teams in conducting fault analysis.

Skills

Networking concepts

Stakeholder management

Risk assessment

Incident management

Problem resolution

Education

Diploma or Degree in Computer Science, Information Technology, Engineering

Certification in CCNA or equivalent

Job description

A leading consulting firm in Singapore is looking for a System Management Office (SMO) Engineer to oversee operations and maintenance activities for data network systems. This role involves ensuring compliance and operational excellence across mission-critical environments. Ideal candidates will hold a degree in IT or relevant field, possess 3-4 years of core network support experience, and have strong knowledge of networking concepts including firewalls and routers. A CCNA certification is required. The position offers a renewable 1-year contract with potential for permanent conversion.