SME Banking Apprentice

Standard Chartered Bank Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading banking institution in Singapore is offering an apprenticeship in SME Banking for Polytechnic graduates with a keen interest in the finance sector. This 12-month program includes hands-on experience in client relationship management, bank products, and extensive training in sales and services. Candidates should have less than 2 years of experience and a willingness to actively engage with customers through telemarketing. The role promises a competitive salary and comprehensive benefits, ensuring a great start to a banking career.

Benefits

Competitive salary

Medical and life insurance

Annual leave and sabbatical options

Flexible working options

Wellbeing support

Continuous learning opportunities

Qualifications

• Polytechnic graduates with less than 2 years of working experience.
• Legal right to work in Singapore.
• Keen interest in Banking and Finance.

Responsibilities

• Build prospects through marketing calls and manage client relationships.
• Assist Relationship Managers in sales closures.
• Learn about SME Banking products and processes.

Skills

Good customer service skills

Telemarketing skills

Team player

Self-motivated

Proactive problem-solving

Education

Diploma from any Polytechnic discipline

Job description

Join Standard Chartered’s 12-month SME Banking Apprenticeship Programme to gain hands‑on experience in SME client relationship management and banking products.

Your Role

Here’s what you will be doing:

• Build prospects via marketing calls and expand existing customer relationships through proactive contact and account management.
• Assist Relationship Managers (RMs) in sales closures and provide excellent customer service.
• Understand the client onboarding process for SME Banking, including product and lending programmes.
• Partner with Relationship Managers and Credit Analysts to perform end‑to‑end Business Credit Applications and/or annual reviews for borrowing clients.
• Learn about SME client products, including cash management, loans, trade, investments, insurance, and hedging solutions.
• Provide regular feedback to management on products and processes based on customer feedback.
• Participate in two 6‑month rotations involving projects, structured training, mentorship, and on‑the‑job learning.

About You

The company is looking for:

• Polytechnic graduates from any Diploma discipline with less than 2 years of working experience.
• Permanent legal right to work in Singapore.
• Keen interest in the Banking and Finance industry.
• Good customer service and telemarketing skills with a willingness to engage customers via tele‑conversations.
• Strong team player with a self‑driven, self‑motivated, and proactive approach to resolving issues.
• Responsive, contactable, and accountable to clients and internal stakeholders.

Compensation & Benefits

• Competitive salary aligned with Fair Pay Charter.
• Core bank funding for retirement savings, medical, and life insurance, with flexible and voluntary benefits available.
• Time‑off includes annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months), volunteering leave (3 days), and a combined minimum of 30 days for annual and public holidays.
• Flexible working options based on home and office locations with flexible working patterns.
• Proactive wellbeing support through digital wellbeing platform, resilience courses, Employee Assistance Programme, sick leave, mental health first‑aiders, and self‑help toolkits.
• Continuous learning culture with opportunities to reskill and upskill via physical, virtual, and digital learning.
• Inclusive and values‑driven organisation embracing diversity and inclusion.

Training & Development

• Two 6‑month rotations with exposure to different projects and tasks.
• Structured training, mentorship, and on‑the‑job learning.
• Talent assignments, technical and professional skills training, future skills and development workshops, targeted online learning, thought leadership speaker events, and real‑life business problem solving.

How to Apply

• Applicants may be invited to take assessments as part of the recruitment process to evaluate suitability for the role.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.