Singapore | Royal Sporting House | Retail Associate and more retail positions!

Gulf Marketing Group (GMG Group); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic Retail Associates to join their dynamic team. This role involves providing exceptional customer service, managing stock effectively, and staying updated on the latest sports trends. Ideal candidates will have a pleasant personality, strong communication skills, and the ability to work in a fast-paced environment. With opportunities for growth and development, this position offers a chance to be part of a global well-being company that values its employees and promotes a collaborative work culture. If you are passionate about sports and customer engagement, this is the perfect opportunity for you.

Qualifications

• Past experience in the sports or apparel industry is a plus.
• Able to communicate effectively in verbal and written English.

Responsibilities

• Provide excellent customer service and follow up on customer queries.
• Maximize sales through effective management of stock and layout planning.

Skills

Customer Service

Communication Skills

Teamwork

Sales Skills

Product Knowledge

Job description

About GMG

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, food, and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

Opening Positions:

• Senior/Customer Service Associate (Retail Associate)
• Supervisor
• Assistant Store Manager
• Store Manager

Various Working Locations: Central, North, South, East, West

About the Role:

• Provide excellent customer service
• Proactively follow up on customer queries & needs
• Achieve the agreed standards on the sales floor including fitting room, till, and service zone at all times
• Maximize sales through effective management of departmental stock and size availability to facilitate layout planning
• General store operations – including visual merchandising, managing inventory, stock take, and general housekeeping
• Keeping abreast of the latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
• Make use of product knowledge to suggest products and promote product benefits to customers in order to drive sales
• Develop strong connections with customers to generate loyal customers and repeat transactions
• Any other ad-hoc duties given by Supervisor or SIC

Job Requirements:

• Local and PR candidates preferred
• Past experience in the sports or apparel industry is a plus
• Able to effectively communicate in verbal and written English
• Pleasant personality and professional conduct with the ability to work under pressure
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Willing to work according to retail hours, on weekends as well as on public holidays

Note: Due to the high volume of applicants, we regret that only shortlisted candidates will be notified.