Shop Assistant / VR Gaming Assistant

Maxhunt Resource; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading VR entertainment company in Singapore is seeking passionate individuals to join as VR Gaming Consultants. You will guide customers through VR games, oversee gaming stations, and ensure excellent customer service. No prior experience is required as training will be provided. Candidates must have a strong interest in VR and gaming and be able to work in a fast-paced environment.

Benefits

5-20% performance related pay (PRP)

2% medical pay

Annual salary increase

Qualifications

• Passion and interest in VR/gaming entertainment.
• Basic PC operation and troubleshooting skills.
• Good communication and interpersonal skills.

Responsibilities

• Test and stay updated on all VR games offered.
• Guide customers on game usage procedures.
• Oversee operation of VR gaming stations.

Skills

Customer service orientation

Basic PC operation

Communication skills

Proactiveness

Team player

Job description

Working day: 6 days (Rest day fall on weekday)

Working hour: Retail Working Hour (11am-10pm, can leave at 9pm if no booking)

Benefits:

• 5-20% performance related pay (PRP) per month
• 2% medical pay per month
• Annual salary increase

Job Responsibilities

• Test, familiarize yourself with, and stay updated on all VR games offered in the store.
• Guide customers through game rules and usage procedures to ensure a safe and enjoyable experience.
• Oversee the operation of VR gaming stations and perform basic technical troubleshooting (e.g., PC, VR system, VR game setup).
• Conduct VR equipment maintenance and minor repairs (training will be provided).
• Assist customers with enquiries, recommend suitable game packages, handle bookings, and close sales.
• Perform daily operational duties such as cashiering, cleaning, and sanitizing equipment.
• Ensure good customer service standards are maintained.
• Carry out any other reasonable duties as assigned by the Company aligned with the scope of the role.

Job Requirements

• Passion and interest in VR/gaming entertainment.
• Basic PC operation and troubleshooting skills.
• Customer service oriented, with good communication and interpersonal skills.
• Friendly, diligent, proactive, and able to work in a fast-paced environment.
• Able to work independently and as part of a team.
• Ability to communicate in English is required.
• Experience in retail, entertainment or service industry will be an added advantage.
• No prior experience is required. Training will be provided. Candidates who are keen to learn and willing to be trained are encouraged to apply.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301