Services Business Development Manager - Optical Networks

Nokia; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading telecommunications company is seeking a Manager of Services Sales and Business Development based in Singapore. This role focuses on driving service business growth within the APAC region by spearheading solutions-based sales and collaborating with various teams to exceed targets. Ideal candidates will have over 5 years of experience in optical telecommunications, a strong understanding of network operations, and proven sales capabilities. Join us in a culture that values your insights and fosters innovation.

Benefits

Continuous learning opportunities

Well-being programs

Mentoring programs

Qualifications

• 5+ years of sales and/or service management experience in Optical Telecommunications Networks.
• Strong understanding of Subsea, Long-haul, Metro and Regional Optical networks.
• Proven experience in bid management and defense.

Responsibilities

• Identify and cultivate new service business opportunities within the APAC region.
• Lead service sales initiatives, collaborating with product teams.
• Manage and maximize renewals for warranty and maintenance programs.

Skills

Sales management experience in Optical Telecommunications Networks

Understanding of Subsea, Long-haul, Metro and Regional Optical networks

Knowledge of global service providers purchasing behavior

Experience in bid management and defense

Knowledge of networking architectures

Knowledge of managing care contracts

Education

BS, MBA or equivalent advanced degree

Job description

In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we've united two industry leaders to create an optical networking powerhouse combining cutting‑edge technology with proven leadership to redefine the future of connectivity.

As the Manager of Services Sales and Business Development at Nokia, you will play a pivotal role in driving service business growth across the APAC region. Reporting to the Vice President of Global Service Sales & Business Development, you'll collaborate closely with sales, service operations, legal, commercial and product line teams to exceed service sales targets. Your responsibilities will include spearheading solutions‑based sales, managing renewals, and developing account plans to identify new opportunities. You will engage with diverse customers, leveraging your expertise in market trends to present our service portfolio effectively. Our work environment thrives on innovation and collaboration, fostering a culture where your insights will shape strategic initiatives and enhance customer satisfaction. Join us to make a significant impact in a dynamic and supportive atmosphere, as we tackle exciting challenges and unlock new revenue potential together.

Job Location

Singapore, Malaysia or Hong Kong

How You Will Contribute And What You Will Learn

• Identify and cultivate new service business opportunities within the APAC region to drive growth.
• Lead service sales initiatives, collaborating with sales, operations, and product teams to meet service sales targets.
• Manage and maximize renewals for warranty and maintenance programs to enhance revenue streams.
• Develop and execute account plans to qualify and quantify opportunities in existing accounts.
• Communicate Nokia's Services Portfolio and roadmap through engaging presentations and marketing materials.
• Collaborate with Sales teams to design service offerings tailored to customer needs.
• Oversee team management, providing leadership and fostering a high‑performance culture.
• Monitor market trends and customer purchasing behavior to inform strategic service product development.
• Extensive travel around the region

Key Skills And Experience

• 5+ years of sales and/or service management experience in Optical Telecommunications Networks
• Strong understanding of Subsea, Long‑haul, Metro and Regional Optical networks.
• Strong knowledge of global service providers purchasing behavior
• Proven experience in bid management and defense, including proposal submissions
• Knowledge of networking architectures and services requirements
• Knowledge of managing care contracts

It would be nice if you also had

• BS, MBA or equivalent advanced degree
• Proven sales track record within a Telecommunications operator
• Strong knowledge of the hyperscale and CSP community
• Experience with general business aspects, including commercial contracts and pricing
• Leadership experience through team management

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well‑being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

• One of the World's Most Ethical Companies by Ethisphere
• Gender‑Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.