ServiceNow Solutions Architect: Lead Implementations

DXC TECHNOLOGY SERVICES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading global technology services company is seeking a skilled Technical Consultant or Business Analyst in Singapore. This role focuses on leading solution implementation projects for ServiceNow, ensuring alignment with technology workflows, and fostering strong client relationships. Candidates should have substantial experience in IT support, excellent communication skills, and the ability to manage multiple accounts. Relevant ServiceNow certifications and public sector experience in Singapore are advantageous.

Qualifications

• 5+ years’ experience in IT or Customer support organizations.
• 3 years’ experience as a technical consultant or business analyst for ServiceNow.
• Fluency in English and great communication skills.

Responsibilities

• Lead solution implementation projects.
• Own technical and business design of the end-to-end solution.
• Manage and communicate with external client teams.

Skills

Technical Consulting

Customer Support

Project Management

Communication Skills

SQL

Business Process Alignment

Problem Solving

Leadership

Education

Relevant ServiceNow certifications with a minimum of 1 CIS certification

Job description

A leading global technology services company is seeking a skilled Technical Consultant or Business Analyst in Singapore. This role focuses on leading solution implementation projects for ServiceNow, ensuring alignment with technology workflows, and fostering strong client relationships. Candidates should have substantial experience in IT support, excellent communication skills, and the ability to manage multiple accounts. Relevant ServiceNow certifications and public sector experience in Singapore are advantageous.