ServiceNow Solution Architect, Digital & Emerging Tech, Technology Consulting

Ernst & Young Advisory Services Sdn Bhd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading global professional services firm in Singapore seeks a candidate for a ServiceNow advisory role. Responsibilities include defining project scopes, designing system solutions, and collaborating with clients on implementations. Ideal candidates have over 3 years of experience with ServiceNow and strong problem-solving skills. EY offers a competitive remuneration package and a diverse work culture.

Benefits

Competitive remuneration package

Continuous learning opportunities

Diverse and inclusive culture

Qualifications

• More than 3 years experience with the ServiceNow platform.
• Fundamental understanding of integration technologies: SSO, SAML, SSL, SOAP/REST.
• ServiceNow certifications and consulting experience are preferred.

Responsibilities

• Define scope and provide technical advisory for ServiceNow programs.
• Create system solutions and architectural design documentation.
• Lead ServiceNow engagements and deliver solutions for clients.

Skills

Solution Architecture

ServiceNow Implementation

Technical Leadership

Problem-solving

Stakeholder Management

Job description

Overview

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. Join us and build an exceptional experience for yourself, and a better working world for all.

Your key responsibilities

• Defining scope and providing technical advisory services to assist clients implementing a ServiceNow program of work
• Understanding client requirements and translating these into workable system solutions, creating architecture design documentation and ServiceNow roadmaps
• Creating and maintaining Platform Implementation Roadmaps and provide hands-on assistance with the detailed design and implementation approach of selected engagements
• Demonstrating product and technical leadership on ServiceNow engagements
• Working with a team of technical and functional analysts, solution architects and delivery managers to deliver ServiceNow solutions for clients

Skills and attributes for success

To qualify for the role you must have:

• An ability to define at an architectural and design level of detail, technical solutions aligned with client business problems
• More than 3 years experience working with the ServiceNow platform including designing and implementing solutions, and fundamental understanding of the relevant key technologies
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC; well versed in CSDM 3.0 framework and an understanding of popular coding languages
• A keen eye for detail with strong problem-solving skills and an ability to think outside the box
• The ability to build strong and credible relationships with business and technical stakeholders at all levels of the business
• The ability to self-manage and develop skills independently while contributing to the capability set of the broader team

Ideally, you’ll also have

• ServiceNow certifications
• Consulting Experience

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.