Overview
Job Title: Service Technician (ID3547)
Location: Boon lay
Working Hours: Monday-Friday 8:30am-5:00pm
Salary up to: $3300-$3600
Responsibilities
- Installation, repair, and preventive maintenance of coffee machines, brewers, grinders, and other supportive equipment.
 - Troubleshoot and diagnose issues with machinery to ensure optimal performance.
 - Collaborate with other team members to address technical problems and find solutions.
 - Follow safety protocols and procedures to maintain a safe working environment.
 - Service the in-house equipment as soon as it is back in the office.
 - Upkeep of all the in-house equipment, spare parts inventory and technical warehouse.
 - Support the Technical Department in improvement initiatives and projects.
 - Direct communication with external partners & customers.
 - Daily cooperation with other sub-departments such as Sales, Trade Assets, Spare Parts, WH, etc.
 - Handle incoming calls, emails and correspondence related to technical inquiries or customer support.
 
Qualifications
- Technical Certificate / Nitec / ITE or equivalent.
 - Minimum 3 years of experience as a technician for equipment.
 - Technical experience in coffee machines will be considered a plus.
 - Strong mechanical aptitude and problem-solving skills.
 - Proficiency in reading technical manuals and schematics.
 - Knowledge of electrical systems and controls.
 - Proficiency in MS Office suite (Word, Excel, PowerPoint) and CRM software is an advantage.
 - Ability to work independently and collaboratively in a fast-paced environment.
 - Driving License / Motorbike is a must.