Service Quality Support Specialist

FOOD COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A local beauty and F&B company in Singapore is hiring for an entry-level Service Quality Officer. This role is primarily administrative, assisting the customer service team with data entry and support tasks. Candidates should be organised and detail-oriented, with basic computer skills. The position offers structured training, stable hours, and employee discounts across the company's brands. This is an excellent opportunity for early-career candidates eager to learn in a supportive environment.

Benefits

On-the-job training and mentorship

Stable working hours

Employee discounts

Supportive team culture

Qualifications

• Entry-level or early-career candidates are welcome.
• Proficient in basic computer skills including Excel and email platforms.
• Organised, accurate, and comfortable with repetitive tasks.

Responsibilities

• Assist with administrative tasks such as data entry and case tracking.
• Document customer feedback accurately and route them to the right teams.
• Provide backend support for service-related investigations and resolutions.
• Help prepare reports and summaries for internal stakeholders.
• Support ad-hoc tasks as needed.

Skills

Organised and detail-oriented

Basic computer skills

Team player

Job description

A local beauty and F&B company in Singapore is hiring for an entry-level Service Quality Officer. This role is primarily administrative, assisting the customer service team with data entry and support tasks. Candidates should be organised and detail-oriented, with basic computer skills. The position offers structured training, stable hours, and employee discounts across the company's brands. This is an excellent opportunity for early-career candidates eager to learn in a supportive environment.