Service & Operations Coordinator

GAIA SCIENCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A scientific service provider in Singapore is seeking a candidate for a customer support role. The successful applicant will coordinate service documentation, process sales orders, and handle customer inquiries through phone and email. Proficiency in Microsoft Office and strong communication skills are essential. Training will be provided, making this an excellent opportunity for motivated individuals to enhance their skills.

Qualifications

• At least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma required.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• SAP knowledge is an advantage.

Responsibilities

• Serve as the main contact point for customer enquiries and complaints via phone or email.
• Process quotations, ITQ/RFQ and supporting documents for submission.
• Prepare and process sales orders and service jobs in the SAP system.

Skills

Microsoft Office Proficiency

Coordination Skills

Communication Skills

Organized

Customer Focus

Problem-Solving

SAP Knowledge

Education

Professional Certificate or Diploma

Job description

A scientific service provider in Singapore is seeking a candidate for a customer support role. The successful applicant will coordinate service documentation, process sales orders, and handle customer inquiries through phone and email. Proficiency in Microsoft Office and strong communication skills are essential. Training will be provided, making this an excellent opportunity for motivated individuals to enhance their skills.