Service Engineer - Navigation

CAMARINE SUPERVISION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A maritime technology company located in Singapore is seeking a technical support specialist. The role involves customer support, maintaining client relationships, and technical preparations. Candidates should have a Diploma or Degree in Electronics/Instrumentation/Mechanical Engineering and experience in the maritime industry. Strong communication and cooperative skills are essential.

Qualifications

• Experience with ship navigation system is required.
• Relevant working experience in maritime industry is preferred.
• Must be self-motivated and result-oriented.

Responsibilities

• Focus on customer support and service for assigned clients.
• Maintain strong relationships with existing clients.
• Generate service reports and manage documentation.

Skills

Customer support

Technical preparation

Communication skills

Co-operative skills

Analytical approach

Education

Min. Diploma or Degree in Electronics / Instrumentation / Mechanical Engineering

Job description

Responsibilities

• Focus on customer support, commissioning, and service for the assigned by client


• Maintaining strong relationships with existing clients.


• Perform workshop tests and technical preparations, ensuring proper preparation, execution, and meeting performance standards at all times.


• Generate service reports, update drawings, maintain the cable information database, and manage other relevant documentation.


• Provide remote guidance and product support to customers, as well as backend support to the service team.


• Assist the sales department with technical issues and handle pre- and post-work administrative tasks.


• Undertake ad-hoc duties as assigned.

Requirements

• Min. Diploma or Degree in Electronics / Instrumentation / Mechanical Engineering


• Experience on ship Navigation system


• Relevant working experience in maritime industry is preferred


• Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated


• Meticulous & methodical approach to remote case handling.


• Service minded with passion and patience for handling customers


• On-board system process knowledge, experience with Bridge systems


• Kindly note that work location is at Toh Guan