Service Engineer (Chillers)

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A tech company specializing in HVAC is seeking a skilled Service Engineer in Singapore. The role focuses on chiller maintenance and commissioning, requiring 3-5 years of experience in HVAC. The ideal candidate exhibits strong technical knowledge, problem-solving skills, and a commitment to exceptional customer service. This field-based position involves travel to client sites and responding to standby shifts.

Qualifications

• 3-5 years of experience in chiller maintenance or HVAC.
• Proven experience in servicing chillers and HVAC systems.
• Ability to work independently and manage time efficiently.

Responsibilities

• Perform routine maintenance and troubleshooting of chiller systems.
• Provide exceptional customer service and address client inquiries.
• Diagnose and implement solutions for mechanical and electrical issues.
• Educate clients on proper operation and maintenance practices.
• Prepare detailed reports outlining service activities and findings.
• Execute commissioning processes for new chiller installations.

Skills

Chiller maintenance

Problem-solving

Technical knowledge of HVAC

Strong communication

Attention to detail

Education

Diploma or Bachelor’s Degree in Engineering

Job description

Overview

We are seeking a skilled and motivated Service Engineer to join our team, specializing in chiller maintenance and commissioning. The ideal candidate will have hands-on experience in servicing chillers and related HVAC systems, demonstrating strong technical abilities, excellent problem-solving skills, strong communication skills, and a commitment to delivering outstanding customer service.

Responsibilities

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Collaborate with customers and contractors to verify system performance and compliance with specifications.
• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with contractors to share knowledge, improve processes, and enhance overall service delivery.
• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment. Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.
• May involve working in various environmental conditions, including outdoor settings.
• Field-based role requiring travel to client sites.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Education & Experience

Diploma or Bachelor’s Degree in Engineering

Qualifications

• Proven experience in chiller maintenance, commissioning, or related HVAC roles (3–5 years)
• 3–5 years of experience in HVAC or chiller systems
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls
• Excellent problem-solving skills and attention to detail
• Strong communication skills to interact effectively with clients and team members
• Ability to work independently and manage time efficiently

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