Service Engineer (Chiller) [ HVAC | Field Service | Customer Support | Testing & Commissioning [...]

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a candidate to handle customer service inquiries and technical issues, particularly related to commercial water and air-cooled chillers. The ideal applicant should possess a diploma in Mechanical Engineering and have a minimum of 2 years' relevant experience. Strong problem-solving skills and the ability to manage customer concerns effectively are essential. To apply, send your updated resume to the specified email address.

Qualifications

• 2 years of hands-on experience in testing, commissioning, maintenance, troubleshooting, or repair of commercial water and air-cooled chillers.
• Possess a valid Class 3 driving license is an added advantage.

Responsibilities

• Attend to customer enquiries and complaints, including on-site service calls.
• Recommend preventive measures and provide prompt, effective resolutions to technical issues.
• Manage dissatisfied customers by delivering professional and timely solutions for product/service concerns.

Skills

Customer service skills

Problem-solving

Technical assistance

Education

Diploma/Degree in Mechanical Engineering or equivalent

Job description

Job ID: 751165

Responsibilities

• Attend to customer enquiries and complaints, including on-site service calls.
• Recommend preventive measures and provide prompt, effective resolutions to technical issues.
• Manage dissatisfied customers by delivering professional and timely solutions for product/service concerns.
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing, and commissioning.
• Verify and process payment to sub-contractors.
• Support department strategies and initiatives such as service value-chain businesses.
• Update service information systems and ensure all paperwork is completed diligently, accurately, and on time for smooth operations.
• Perform any other ad-hoc duties as assigned.

Requirements

• Diploma/Degree in Mechanical Engineering or equivalent.
• 2 years of hands-on experience in testing, commissioning, maintenance, troubleshooting, or repair of commercial water and air-cooled chillers.
• Possess a valid Class 3 driving license is an added advantage

To apply, kindly send your updated resume to [e-mail]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Licence No.: 07C5771
EA Personnel Reg. No.: R24122504
EA Personnel Name: Edmund Ting Chao Siong

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