Service Engineer

NAMIC Singapore; Singapore; On-site; SGD 35,000 - 45,000; Full time

Job summary

A leading tech company in Singapore is looking for a Service Engineer to provide hands-on technical support and promote service sales for 3D printers and lab instruments. This role offers an entry-level position with competitive compensation and commission opportunities. The successful candidate should possess a relevant degree, be customer-service oriented, and have a sales-driven mindset. You will gain valuable experience in advanced additive manufacturing technologies while working in a dynamic environment.

Benefits

Competitive salary plus sales commission

Qualifications

• 0-5 years of experience in a relevant field, preferably with 2 years servicing 3D printers or lab equipment.
• Ability to troubleshoot and solve technical challenges.
• Independence, motivation, and a target-driven mentality.

Responsibilities

• Install, calibrate, and commission 3D printers and lab instruments.
• Perform troubleshooting, repairs, and preventive maintenance.
• Promote value-added services and convert service opportunities into sales.

Skills

Technical troubleshooting

Customer service

Sales-driven mindset

Education

Diploma/Degree in Mechanical, Electrical, Electronics, Mechatronics, or Biomedical Engineering

Job description

Job Description

🌟 About the Role: Do you enjoy working hands‑on with cutting‑edge equipment, helping customers get the best out of their 3D printers and lab instruments, and turning service excellence into business growth? No prior experience is required — just a strong interest in 3D printing and a willingness to learn. This is an excellent opportunity to gain hands‑on experience with advanced additive manufacturing (AM) technologies used in research and manufacturing environments. This role empowers you to be both a technical expert and a service sales champion — and yes, you will earn commission for the opportunities you convert. 💰

What You’ll Be Doing

• Technical Expertise – Be the Problem Solver
• Bring technology to life by installing, calibrating, and commissioning 3D printers and laboratory instruments.
• Keep systems running at their best through smart troubleshooting, repairs, and preventive maintenance.
• Empower users with on‑site and remote technical support, including hands‑on training.
• Document your work with clear reports and share recommendations that make a real difference.
• Service Sales Growth – Turn Service into Opportunity
• Go beyond “fixing” by promoting value‑added services: maintenance contracts, consumables, training, and upgrades.
• Spot opportunities during service visits and convert them into sales wins.
• Build strong, trust‑based customer relationships that bring repeat business.
• Partner with the commercial team to expand the service sales pipeline and hit new growth milestone.

💼 Earnings Advantage: Competitive basic salary + service sales commission (the more value you create, the more you earn!).

Qualifications

• Hold a Diploma/Degree in Mechanical, Electrical, Electronics, Mechatronics, or Biomedical Engineering.
• Years of Experience: 0‑5.
• 2 years of experience servicing 3D printers and/or lab equipment preferred.
• Enjoy troubleshooting and solving technical challenges.
• Have a sales‑driven mindset — spotting opportunities and closing service sales.
• Communicate well and love delivering great customer service.
• Are independent, motivated, and target‑driven.
• Are open to occasional regional travel.

Employment Details

• Job Title: Service Engineer
• Employment Type: Full Time
• Career Level: Entry
• Location: North/South/East/West
• Job Specialisation: Technical
• Job Specialisation Tag: 3DP, mechanical engineering

Company Overview

At Dash (Part of Maha Asia), we believe in driving faster, smarter solutions for a brighter future. Our mission is to be the most responsive and reliable industrial partner. Join us as part of Maha group with over 50 years of experience and a dedicated base of over 200 employees.