Service Engineer

SECUREX GS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading security solutions provider in Singapore is seeking an experienced professional to install, test, and maintain ELV and security systems. The role requires strong technical skills and the ability to manage multiple projects while promoting client satisfaction. Ideal candidates will have 3–5 years of industry experience and be proficient in Microsoft Office tools. A vehicle is preferred for site travel.

Qualifications

• 3–5 years of experience in a similar role.
• Proficient in Microsoft Office and project management software.
• Possession of a vehicle is preferred.

Responsibilities

• Install, test, commission, and maintain ELV and security systems.
• Address fault calls promptly and provide on-site technical support.
• Lead a team of service engineers for continuous improvement.

Skills

Problem-solving skills

Technical troubleshooting

Clear communication

Education

Degree in Electrical/Electronic Engineering

General Diploma or Polytechnic Diploma

ITE Certificate in Security Systems

Tools

Microsoft Office

Microsoft Project

Microsoft Teams

Microsoft Teams

Job description

Responsibilities

• Install, test, commission, and maintain ELV and security systems at various client sites
• Address fault calls promptly and provide on-site technical support
• Coordinate with sales, project teams, clients, and vendors to ensure smooth project implementation
• Oversee the full service and maintenance workflow, ensuring adherence to timelines and quality standards
• Lead a team of service engineers/technicians, promoting continuous improvement and accountability
• Manage multiple service and maintenance projects concurrently
• Conduct regular site inspections for safety and compliance with technical standards
• Prepare service documentation and reports for internal and client use
• Travel to project sites as required
• Build and maintain strong client relationships, ensuring service satisfaction and trust

Qualifications

• Degree, General Diploma, Polytechnic Diploma, or ITE Certificate in Electrical/Electronic Engineering or Security Systems
• Certificate holders in Security and Access Control System are also encouraged to apply
• 3–5 years of experience in a similar role or industry
• Proficient in Microsoft Office (Excel, Word, Outlook), Microsoft Project, and Microsoft Teams
• Possession of a vehicle is preferred
• Good problem-solving and technical troubleshooting skills
• Ability to communicate clearly with clients and internal teams
• Willingness to travel to project sites when required