Service Crew

BUNGA TELANG RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking enthusiastic customer service staff to create a warm dining atmosphere. Responsibilities include greeting guests, taking orders, serving food and drinks, and handling payments. No prior experience is needed, as training will be provided. Ideal candidates should be reliable, energetic, and able to work in fast-paced environments, including weekends and public holidays. Staff benefits include medical coverage, discounts, and meals.

Benefits

Medical and insurance benefits

Staff discount

Good career development

Staff meals provided

Qualifications

• Training provided, no experience needed.
• Able to stand for long hours.
• Punctual and reliable individual.
• Full of energy and spirit.
• Available to work on weekends and public holidays.

Responsibilities

• Greet guests warmly and explain daily specials.
• Accurately take food and beverage orders.
• Deliver meals and drinks punctually.
• Maintain cleanliness and organization of tables.
• Familiarize oneself with the menu for customer assistance.
• Process payments accurately and handle discrepancies.
• Collaborate with kitchen and bar staff for smooth service.
• Encourage customers to try additional menu items.
• Maintain overall cleanliness in the dining area.
• Follow health and safety guidelines.

Skills

Good communication skills

Ability to create a warm atmosphere

Reliability

Enthusiasm

Ability to work in fast-paced environments

Team collaboration

Education

Non-executive specialised in F&B services or equivalent

Job description

Job Descriptions :

• Customer Service : Greeting guests warmly, providing menus, and explaining daily specials. Ensuring that customers feel welcomed and attended to throughout their dining experience.
• Order Taking : Accurately taking food and beverage orders from customers and communicating them clearly to the kitchen and bar staff.
• Serving Food and Drinks : Delivering meals and beverages to customers' tables in a timely manner, ensuring proper presentation and quality.
• Table Maintenance : Assisting in keeping tables clean and organised, including clearing away used dishes, resetting tables, and ensuring that utensils and condiments are stocked.
• Menu Knowledge : Familiarising oneself with the restaurant's menu, including ingredients and preparation methods, to answer customer questions and provide recommendations.
• Handling Payments : Processing customer payments, including cash and credit transactions, and providing receipts. Ensuring accurate billing and handling any discrepancies.
• Communication : Collaborating with kitchen and bar staff to ensure smooth service, relaying special requests or dietary restrictions, and addressing any customer concerns promptly.
• Assisting in Cleanliness : Maintaining overall cleanliness in the dining area, including sweeping and mopping floors, cleaning tables, and organising service areas.
• Adhering to Safety Protocols : Following health and safety guidelines to ensure food safety and cleanliness, including the proper handling of food and drinks.
• Team Collaboration : Working effectively as part of a team, supporting fellow crew members during busy shifts, and contributing to a positive work environment.
• Upselling : Encouraging customers to try additional menu items, appetisers, desserts, or drinks to enhance their dining experience and increase sales.

Job Requirements :

• Non-executive specialised in F&B services or equivalent.
• No experience needed; training will be provided.
• Ability to stand for long hours and work in fast-paced environments.
• Good communication skills; reliable and punctual.
• Enthusiastic and keen to learn.
• Good attitude.
• Able to create a warm and friendly atmosphere.
• Full of energy and spirit.
• Able to work on weekends and public holidays; working hours may vary according to opening hours.
• Weekly rotation.

Staff Benefits :

• Medical and insurance benefits
• Staff discount
• Good career development
• Staff meals provided