Service Associate, F&B (Waiter / Waitress) - Valley Wing

Shangri-La; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Waiter/Waitress to join their team at Valley Wing. The role involves ensuring high service standards, maintaining hygiene, and conducting operations smoothly. Candidates should possess complete knowledge of beverages and hotel policies. A commitment to punctuality and cleanliness is essential. Special projects and tasks from supervisors may be required.

Qualifications

• Complete knowledge on beverage/service available/preparation methods.
• Understanding of hotel standards and policies.
• Knowledge of fire and life safety procedures.
• Application of food safety and hygiene standards.

Responsibilities

• Ensure grooming and conduct according to hotel standards.
• Check schedule and ensure punctuality.
• Monitor smooth operations of appointed sections.
• Ensure service items meet hotel standards.
• Check quality and presentation before serving.
• Prepare and replenish mise-en-place.
• Maintain cleanliness of sections.
• Proper use and cleaning of materials and equipment.

Job description

We are looking for a Waiter / Waitress to join our team at Valley Wing!

Key Responsibilities

General Knowledge

• To have complete knowledge on the beverage / service available / preparation methods and time in sections appointed.
• To be aware of SLIM and Hotel standards and policies.

Fire & Life Safety

• To be aware of and apply the procedures concerning hotel fire and life safety / emergency procedures.

Hygiene & Sanitation

• To apply the necessary precautions with regards to the hotel food safety and hygiene standards

Operations

• Ensures personal grooming and conduct according to hotel standards
• Checks schedule and ensures punctuality at work
• Monitors and ensures smooth operations of the section appointed (restaurant / beverage)
• Ensures that service / items are prepared according to hotel minimum standards and standard procedures
• Checks quality / presentation / temperature of beverage / service prior to serving
• Ensures fill mise-en-place is prepared prior to start of operations and replenished afterwards
• Checks cleanliness of sections prior to and after service.
• Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.

Others

• Conducts day to day business and internal / external relations with the code of conduct in mind and on the basis of the Guiding Principles and in the spirit of a Heartwarming Family.
• Carries out other special projects / tasks assigned by supervisors
• Wherever and whenever necessary, liaises with colleagues on aspects of the job which will be helpful to all concerned