Senior Technical Program Manager - Datacenter Infrastructure

MICROSOFT OPERATIONS PTE LTD; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology firm in Singapore seeks a Senior Technical Program Manager to oversee leased datacenter projects. This role requires strong project management skills and extensive technical knowledge of data center design and engineering. You will collaborate with internal and external stakeholders to ensure timely delivery while mitigating risks and non-compliance. Candidates should have a relevant engineering degree and at least 4 years of experience in technical program management. Join us to drive our cloud operations and innovations forward.

Qualifications

• 4+ years of experience in engineering, operations, commissioning or technical program management.
• 3+ years managing cross functional and/or cross-team projects.
• Experience in data center design, infrastructure, and critical environments.
• Knowledge of key industry standards, including ASHRAE and Uptime Institute.

Responsibilities

• Act as a Subject Matter Expert (SME) and provide global program support.
• Drive technical solutions for leased datacenters.
• Evaluate lessor’s design proposal and mitigate non-compliance.
• Partner with stakeholders during construction and operations handover.
• Track schedule and identify risks for assigned projects.

Skills

Project Management

Interpersonal Skills

Communication

Data Center Design

Technical Program Management

Education

Bachelor’s degree in Civil, Electrical, Mechanical, Telecom Engineering, or related technical field

Job description

Overview

Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services. The Datacenter leasing Senior Technical Program Manager will be part of a team responsible for the delivery of leased datacenters globally. The senior TPM will project manage technical and delivery alignment between Microsoft requirements and Lessor’s proposal, handle escalations, and close technical and delivery gaps as the primary point of contact between internal and external parties.

Working closely with Data Center Engineering (DCE), the role will evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions. The role also assesses technical and delivery risks and resolves issues swiftly to reduce business impact. The senior TPM will act as a Subject Matter Expert (SME) and will provide global program support.

The position will collaborate with both internal and external stakeholders throughout construction, RFS, and operations handover, addressing technical challenges that may impact the timely delivery of the datacenter to customers.

This position will project manage the lease technical due diligence, offering SME support, technical guidance, and decision-making. It also involves evaluating feasibility, costs, scheduling, risks, and site limitations. The senior TPM will support program efficiency through process improvements affecting related (Objective and Key Result) OKRs.

The senior TPM needs excellent interpersonal, communication, and organizational skills, the ability to work independently, extensive knowledge in data center design, engineering, controls, and operations, and significant experience in project/construction management and the data center lease market.

Responsibilities

• Act as a Subject Matter Expert (SME) and provide global program support.
• Drive technical solutions for leased datacenters in partnership with Microsoft’s and Lessor’s core engineering teams.
• Evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions.
• Assesses lessor’s compliance through review of technical documents, site assessments, and stakeholder engagement.
• Partner with internal and external stakeholders during construction, RFS, and operations handover to unblock any technical issues risking the on-time delivery of Datacenter to customers.
• Drive cost impact analysis on non-compliance and specification changes. Escalate and provide visibility and feedback to leadership on cost drivers.
• Partner with Microsoft Engineering, Integration, Security, Operations, and Energy teams on resolution management.
• Drive partner accountability on contractual milestones and commercial commitments
• Own overall schedule tracking, risk identification, blockers, and mitigation for the assigned projects; creating clear visibility for leadership

Qualifications

• Bachelor’s degree in Civil, Electrical, Mechanical, Telecom Engineering, or related technical field AND 4+ years’ experience in engineering, operations, commissioning or technical program management
• 3+ years’ experience managing cross functional and/or cross-team projects.
• 3+ years of experience in data center design, infrastructure, and critical environments.
• Broad infrastructure knowledge across mechanical, electrical, and controls systems with a focus on Datacenter integration and performance.
• Familiarity with key industry standards and best practices, including ASHRAE, Uptime Institute, ANSI, and NFPA.
• Familiarity with high-density power and cooling solutions, sustainability initiatives, and emerging technologies for AI workloads.

Preferred Qualifications

• 5+ years of experience in engineering and technical program management.
• 5+ years’ experience managing cross functional and/or cross-team projects.
• 5+ years of experience with mission critical environments, such as Data Centers
• Experience implementing advanced cooling technologies such as liquid-to-chip

Background Check Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.