Senior Support Engineer

HRS MARKETING PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider located in Singapore is seeking a dedicated individual for customer support roles involving POS systems. Responsibilities include setting up the POS system, providing user training, and offering technical support. The role requires a positive attitude, willingness to learn, and the ability to handle customer issues in various environments. Salary is competitive, ranging from $3000 to $5000.

Qualifications

• Outgoing personality with good social skills.
• Willing to learn and adapt.
• Ability to attend to customer's technical issues.

Responsibilities

• Setup POS system and peripherals.
• Provide training on various POS Software modules.
• Provide full customer support for POS users.

Skills

Good social skills

Basic computer knowledge

Willingness to learn

Education

O Levels and above

Job description

Responsibilities

• Setup POS system and peripherals.
• Provide training on various POS Software modules to existing and new customers.
• Provide full customer support to existing and new POS users to establish good relationships and support.
• Enhance & Maintain the quality of new software development and other products that HRS Marketing Pte Ltd intends to market.

Job Requirements

• O Levels and above
• No experience required
• Outgoing personality with good social skills
• Willing to learn
• Basic computer and IT knowledge
• Willing to do shifts
• Attend to customer's technical issues via phone or onsite
• Not a desk bound job
• Salary range $3000 to $5000