Senior Software Engineer

GOVERNMENT TECHNOLOGY AGENCY; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A government agency in Singapore is seeking a skilled Salesforce Developer to design and develop applications for Service Cloud. You will work within an agile team, gathering project requirements and creating scalable Salesforce applications. The ideal candidate will have at least 5 years of Salesforce development experience, particularly in customization and configuration, along with a Salesforce Platform Developer certification. This role offers flexible work arrangements and a collaborative environment.

Benefits

Flexible work arrangements

Holistic benefits package

Qualifications

• Minimum of 5 years of Salesforce development experience, especially with Service Cloud.
• Hands‑on configuration experience in administration setup.
• Experience in designing custom objects, fields, and picklists.

Responsibilities

• Designing Salesforce applications for Service Cloud.
• Collaborating with stakeholders to validate business requirements.
• Developing Apex classes & triggers to support business needs.

Skills

Apex development

Visualforce page development

Lightning components development

3rd party API integrations

Problem solving skills

Effective communication

Education

Salesforce Platform Developer certification

Job description

[What the role is]

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[What you will be working on]

Digital Design & Development (DCube) is a team in GovTech that seeks to design and develop software applications that help government agencies to better serve the needs of the people of Singapore. To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organizations.

We are now looking for a top‑notch Salesforce developer to join us in this mission, designing world‑class Salesforce applications for Service Cloud. You will be responsible to gather project requirements, analyse project objective/goal in order to create customer workflows and troubleshoot errors, eventually to create dynamic and scalable Salesforce applications that meet the changing needs of the project.

Work within an agile development team to deliver high‑quality software applications according to requirements. This may include:

• Collaborating with stakeholders to validate business requirements,

• Developing Apex classes & triggers to support business needs and custom user interface development

• Using Salesforce APIs to integrate with 3rd party systemsand integrate with WoG components/services

• Adhering to Salesforce best practices with proper documentation.

[What we are looking for]

Development/Customization Experience

• Apex development
• Visualforce page development.
• Lighting components development.
• Experience in 3rd party API integrations.
• Experience with data migration through other CRM eg. data loader.

Configuration Experience

• Hands‑on configuration experience in administration setup, eg., managing org, users, profiles, roles, security controls, data & support processes configuration.
• Experience in designing custom objects, custom fields, picklists, page layout, workflow, approval processes, validation rules & flow.
• Experience in report & dashboard configuration.
• Experience with OmniStudio & Omniscript will be a bonus.

• Able to work independently
• Good problem solving skills and able to provide optimal solutions.
• Ability to communicate effectively with customers/business stakeholders and provide consultation on Salesforce solutions.
• Certified Salesforce Platform Developer
• Minimum of 5 years of Salesforce development experience, especially with Service Cloud.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market‑competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.