Senior Social Worker (Student Service)

Singapore Children's Society; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A child welfare organization in Singapore is seeking a dedicated professional to lead Tinkle Friend Services aimed at enhancing children's well-being. The role involves providing supervision, conducting risk assessments, and collaborating with various stakeholders to ensure the safety and mental health of children. Candidates should have at least 5 years of experience working with children aged 6-13 and possess strong communication, supervision, and program development skills. An interest in working with various child support systems is essential.

Qualifications

• 5 years of experience working with children (6–13 years old) and parents.
• 3 years of supervisory experience required.
• Trained in CARG and trauma-informed care.
• Ability to conduct basic research and evaluation.

Responsibilities

• Lead Tinkle Friend Services to support child well-being.
• Supervise the Tinkle Friend team and ensure child safety.
• Conduct analysis and provide recommendations on bullying services.
• Collaborate with parents, educators, and community partners.

Skills

Strong group work facilitation skills

Strong ethical reasoning

Programme development

Good written and oral communication

Excellent interpersonal skills

Strong engagement skills with various stakeholders

Ability to conduct basic research and evaluation

Ability to conduct environmental scans

Education

Degree in social work/counselling/psychology or related discipline

Postgraduate diploma in social work

Tools

Microsoft Office

Canva or other design software

Job description

To support and promote children’s well-being through leading the Tinkle Friend Services, which include the helpline and chatline, developing resources to support children’s well-being through various channels. To lead the development of evidence‑informed programme for children, educators/parents in the promotion of bully‑free. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. The purpose is to ensure that child’s mental well‑being is supported so that they can grow up strong and healthy.

• To provide supervision to the Tinkle Friend team and provide support to ensure child’s safety.
• To develop, facilitate, monitor, evaluate and review services to address bullying.
• To conduct analysis of the Tinkle Friend service to enhance the services and provide recommendations on initiatives that would support children’s wellbeing.
• Provide mental health check‑ins to children and facilitate warm referrals.
• Maintain up to date case documentation.
• Provide supervision and oversight of all high‑risk cases.
• To work collaboratively with child’s support networks—parents, educators and community partners to address the needs.
• To support children in‑risk identified on our helpline/chatline services.
• Conduct risk assessment, safety planning and implement safety plans as appropriate.
• Liaise with agencies and make service referrals.
• Advocate for children’s best interest.
• Work closely with Research Department to develop/refine evaluation tools for programme.
• To support HOD in agency‑level work.

Requirements:

• Degree in social work/counselling/psychology or in related discipline or Postgraduate diploma in social work.
• At least 5 years of experience working with children (6–13 years old), parents in counselling, casework, programme development and group work.
• At least 3 years of supervisory experience.
• Supervisory experience.
• Strong group work facilitation skills.
• Strong ethical reasoning.
• Programme development.
• Case work and counselling skills.
• Good written and oral communication.
• Trained in CARG.
• Trauma‑informed.
• Able to provide psychological first aid.
• Possess knowledge of the social service and school landscape/resources.
• Ability to conduct basic research and evaluation.
• Able to conduct environmental scans and assess community needs.
• Excellent interpersonal skills and a team player.
• Strong engagement skills with various stakeholders.
• Able to work independently and in a team.
• Experienced in creative engagements for social service programmes in both virtual and face‑to‑face formats.
• High levels of initiative.

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, etc).
• An insightful and reflective team player.
• High levels of initiative, adaptability and responsibility.
• Proficient in Microsoft, Canva or other design softwares.
• Strong administrative skills.
• High levels of initiative, adaptability and willingness to grow professionally with the organization.