Senior ServiceNow Solutions Consultant

CLOUDGO PTE. LTD.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A consulting firm in Singapore is seeking a Senior Functional Consultant to lead the development of effective business process solutions. You will collaborate with clients to enhance their workflows and ensure compliance with best practices using the ServiceNow platform. The ideal candidate will have extensive experience in process improvement and IT service management. This position offers competitive compensation and a supportive work environment.

Benefits

Competitive salary

Opportunity for growth

Flexible working culture

Qualifications

• 5+ years of experience with deployment of business processes solutions.
• Experience in process documentation and workshop facilitation.
• Strong communication and presentation skills required.

Responsibilities

• Lead design and deployment of process solutions for customers.
• Translate business requirements into functional specifications.
• Identify areas for business process improvement.

Skills

Leadership and influence

Business process analysis

Technical communication

Requirements gathering

Interpersonal skills

Education

ITIL Practitioner or Service Manager Certification

ServiceNow Accreditations

Tools

ServiceNow

ITBM/ITSM/ITOM/HR/GRC tools

Job description

A consulting firm in Singapore is seeking a Senior Functional Consultant to lead the development of effective business process solutions. You will collaborate with clients to enhance their workflows and ensure compliance with best practices using the ServiceNow platform. The ideal candidate will have extensive experience in process improvement and IT service management. This position offers competitive compensation and a supportive work environment.