SENIOR SALES ASSOCIATE

WINTER TIME PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is looking for a passionate and proactive retail associate to maximize sales opportunities and provide exceptional customer service. The ideal candidate will have at least 1–2 years of relevant experience and a strong team spirit. Responsibilities include managing product knowledge, assessing customer profiles, and supporting store operations during weekends and public holidays.

Qualifications

• Minimum 1 or 2 years relevant working experience.
• Able to work island wide in rotation, retail hours, weekends and public holidays.

Responsibilities

• Maximising sales opportunities to achieve sales targets.
• Maintaining a professional attitude with excellent customer service.
• Understanding and managing product knowledge.
• Assessing customer profiles and buying trends.

Skills

Customer service mentality

Team player

Proactive and willing to learn

Job description

Job Responsibilities:

• Maximising sales opportunities to achieve sales targets
• Maintain a professional attitude with sincerity and enthusiasm reflecting commitment to our customer, providing initiative excellent customer service
• Understand and manage product knowledge and be responsible for store team members
• Assess customer profiles, buying trends and competitive information to drive business
• Process incoming and outgoing merchandise for loss prevention compliance within store
• Work non‑traditional hours on weekends and holidays
• Deliver extraordinary service to customers
• Effective & Efficient Team player
• Inventory management and maintenance according to company guidelines
• Always keep up-to-date with promotional events and sales
• Handle customer questions, complaints and issues
• Help retail sales staff achieve sales targets
• Maintain good housekeeping standards, abide all operational procedures and upkeep Company’s image
• Perform other duties as assigned

Requirements:

• Strong customer service mentality, proactive and willing to learn attitude
• Good team player with positive personality
• Able to perform retails operational hours which includes weekends and public holidays
• Assisting and supporting the Supervisor/Assistant Supervisor is required
• Minimum 1 or 2 years relevant working experience
• Able to work island wide in rotation, retail hours, weekends and public holidays

You can contact Kat @ 86884856 from 10am to 6pm