Senior Sales Account Manager & Semiconductor

Adecco Personnel Pte Ltd (Perm); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading contract manufacturer based in Singapore is seeking a Sales Account Manager to oversee customer accounts and enhance satisfaction levels. The role involves managing day-to-day sales operations and developing relationships with key clients in the semiconductor and electronics sectors. Candidates should have at least 3 years of relevant experience and a strong educational background. Proficiency in CRM tools and a proactive approach are essential for success in this dynamic environment.

Qualifications

• 3 years' experience in sales/account management within semiconductor, electronics, or industrial sectors.
• Proven experience managing customer accounts and processing orders.
• Collaborative mindset, capable of working effectively with global stakeholders.

Responsibilities

• Manage assigned customer accounts, ensuring timely order fulfillment and support.
• Develop and nurture strong relationships with key customer contacts.
• Prepare and process quotations, RFQs, and sales proposals.

Skills

Excellent communication skills

Organizational skills

Problem-solving skills

Results-driven mindset

Education

Bachelor's degree in Engineering, Business, or a related field

Tools

CRM systems

Microsoft Office Suite

Job description

The Sales Account Manager acts as the main point of contact for assigned customer accounts, overseeing day-to-day sales operations, fostering strong customer relationships, and ensuring high levels of satisfaction. This role drives account growth and retention by working closely with the Global Account Manager, internal teams, and customer stakeholders to deliver timely solutions, exceptional service, and commercial results.

The company is a leading contract manufacturer specializing in precision mechanical and mechatronic assemblies for high-tech OEMs in the semiconductor and analytical instrument industries. With comprehensive in-house capabilities, including sheet metal fabrication, frame construction, and complex module assembly in cleanroom environments, the company delivers fully integrated, ready-to-use solutions that meet the highest standards of quality and precision.

The Job

• Manage assigned customer accounts, ensuring timely order fulfillment, smooth sales operations, and responsive support to customer needs.
• Develop and nurture strong relationships with key customer contacts at both commercial and technical levels, promoting satisfaction and long-term retention.
• Support the Global Account Manager with strategic initiatives, account development, and data analysis to drive business growth.
• Prepare and process quotations, RFQs, pricing requests, and sales proposals accurately and efficiently.
• Monitor orders, coordinate delivery schedules, and liaise internally to proactively resolve issues.
• Respond to customer inquiries regarding products, order status, expediting requests, and post-sales support.
• Address complaints or escalations, collaborating across departments to provide effective solutions.
• Collect customer feedback and market insights to inform account strategies and support sales objectives.
• Maintain comprehensive and up-to-date records of account activities, including contacts, orders, proposals, and follow-ups.
• Assist with sales forecasting, reporting, and business reviews with both customers and internal management.
• Identify and contribute to new business opportunities within assigned accounts.

The Talent

• Bachelor's degree in Engineering, Business, or a related field preferred.
• 3 years' experience in sales/account management within semiconductor, electronics, or industrial sectors.
• Proven experience managing customer accounts, processing orders, and supporting commercial negotiations.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Collaborative mindset, capable of working effectively with global stakeholders and cross-functional teams.
• Results-driven, proactive, and detail-oriented approach to work.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Next Steps

Interested applicants, please send your updated resume to [e-mail]. Only shortlisted candidates will be contacted.