Senior Relationship Manager, SME Banking

Good Job Creations; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading financial services provider in Singapore is seeking an experienced Senior Relationship Manager for SME Banking. The successful candidate will acquire new SME clients, manage end-to-end client relationships, and cross-sell a full suite of business banking products. A minimum of 5 years’ experience in SME or Business Banking, along with strong communication and relationship-building skills, is required. This role offers the opportunity to drive business growth and deliver tailored financial solutions to clients.

Qualifications

• Minimum 5 years’ experience in SME / Business Banking.
• Strong knowledge of cash management, lending, and working capital solutions.
• Familiarity with KYC, FATCA, and CRS requirements.

Responsibilities

• Acquire new SME clients and build a sustainable, profitable portfolio.
• Manage end‑to‑end client relationships, including onboarding, servicing, and retention.
• Achieve and exceed quarterly sales and revenue targets.

Skills

Client acquisition

Relationship management

Negotiation skills

Communication skills

Portfolio growth

Education

Bachelor’s degree in any discipline

Job description

Senior Relationship Manager, SME Banking

About the Role We are seeking an experienced SME Relationship Manager to acquire new-to-bank SME clients and grow an assigned portfolio through cross‑selling of cash management and financing solutions. This role is ideal for a commercially driven banker who enjoys client acquisition, relationship management, and delivering tailored financial solutions to growing businesses.

Key Responsibilities

• Acquire new SME clients and build a sustainable, profitable portfolio
• Manage end‑to‑end client relationships, including onboarding, servicing, and retention
• Achieve and exceed quarterly sales and revenue targets
• Cross‑sell a full suite of business banking products, including:
  • Business accounts and cash management
  • Working capital and lending solutions
  • Trade finance, investments, insurance, and hedging products
• Structure and recommend appropriate solutions based on client needs and risk profile
• Conduct KYC, customer due diligence, and ongoing client reviews
• Address client enquiries and complaints professionally to ensure high service standards
• Collaborate with internal stakeholders across credit, trade, operations, and specialist teams

Requirements

• Bachelor’s degree in any discipline
• Minimum 5 years’ experience in SME / Business Banking
• Strong knowledge of cash management, lending, and working capital solutions
• Familiarity with KYC, FATCA, and CRS requirements
• Proven track record in client acquisition, portfolio growth, and cross‑selling
• Strong communication, negotiation, and relationship‑building skills

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.