1. Finance
- Execute all financial-related tasks to support facility services.
- Act as administrator for the purchase system related to facilities, if required.
- Assist with the registration of new third-party vendors in accordance with policies and procedures.
- Create Purchase Order (PO) requests on behalf of the facility management team.
- Perform Goods Receipt (GR) for POs after confirmation by the requester.
- Support timely completion of financial processes and assist local Singapore finance as needed.
- Maintain trackers to monitor financial processes and ensure timely payments.
- Escalate any potential risks of late payment or financial issues that may impact facility operations.
2. Occupational Health, Safety & Environment
- Ensure overall safety compliance by conducting regular inspections.
- Address findings promptly and manage safety of equipment and workspace.
3. Sustainability Compliance
- Supplying energy consumption data to the SDG consultant (ESPG region).
- Assisting the Regional Facilities Manager with data submission.
- Delivering quarterly reports on safety, waste, and water usage.
- Participating in sustainability and carbon credit initiatives.
4. Physical Security Operations Management
- Oversee outsourced security provider operations.
- Renew vendor contracts.
- Manage daily security activities.
- Respond to incidents promptly.
- Coordinate VIP guest registration.
5. Vendor & Stakeholder Management
- Effectively manage IFM (Integrated Facilities Management) service providers to meet service level expectations.
- Build and maintain strong relationships with stakeholders to ensure smooth program and procedure delivery.
- Physically verify and complete occupancy data with the IFM service provider.
6. Procurement & Vendor Management
- Review maintenance and service practices of M&E contractors for quality assurance.
- Plan and manage budgets for all FM-related contracts.
- Oversee vendor contracts for technical services.
7. Site Operations
- Collaborate with IFM providers for smooth M&E, plumbing, and building operations.
- Provide emergency call support and on-site presence when required.
- Manage M&E project scopes to ensure quality and on-time delivery.
- Implement innovation initiatives to reduce costs and increase operational efficiency.
- Continuously optimize processes, tools, and documentation.
- Ensure achievement of KPIs and SLAs.
- Perform monthly space planning and occupancy reporting through physical headcounts.
- Administer badge access programming and resolve badge-related issues for users and visitors.
- Oversee and manage ad-hoc facility projects.
8. Events Management
- Set up spaces for event celebrations, including light furniture arrangement.
- Order decorations and liaise with landscaping vendors for festive plants.
- Plan and coordinate celebrations for festive holidays.
- Assist with event vendor coordination and stakeholder requests when needed.