Senior Radiology Patient Services Associate

Woodlands Health; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Senior / Patient Service Associate for Diagnostic Radiology. The role involves maintaining service quality at the reception, registering patients, handling billing, and assisting management. Ideal candidates should have a minimum diploma or equivalent, good communication skills, and prior experience in patient service, especially in healthcare settings. Familiarity with radiology IT systems is preferred.

Qualifications

• Minimum Diploma OR GCE 'N/O/A/NITEC/ITE' Levels or WSQ Certificate in Healthcare.
• Prior experience in patient service in hospital settings.
• Good communication and interpersonal skills.

Responsibilities

• Maintain service quality at reception and appointment hotline.
• Register patients manually or electronically on SAP and RIS.
• Handle manual cash payments and billing issues.

Skills

Communication skills

Interpersonal skills

Experience in patient service

IT skills in healthcare systems (RIS/PACS)

Microsoft Office proficiency

Education

Diploma OR GCE 'N/O/A/NITEC/ITE' Levels

Tools

SAP

RIS

Microsoft Word

Microsoft Excel

Job description

A healthcare institution in Singapore is seeking a Senior / Patient Service Associate for Diagnostic Radiology. The role involves maintaining service quality at the reception, registering patients, handling billing, and assisting management. Ideal candidates should have a minimum diploma or equivalent, good communication skills, and prior experience in patient service, especially in healthcare settings. Familiarity with radiology IT systems is preferred.