Senior / Principal System Engineer, IT Operations

FARRER PARK HOSPITAL PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare institution in Singapore is seeking an IT Infrastructure Manager to oversee enterprise IT services and data center operations. The ideal candidate will have a degree in Computer Science, with at least 5 years of experience in IT infrastructure management, including proficiency in Microsoft 365 and cloud services. This role involves collaborating with IT teams, performing system upgrades, and optimizing resource performance.

Qualifications

• 5 years of experience in implementing, managing, and troubleshooting enterprise IT infrastructures.
• 2 years of experience in managing data centers.
• 3 years of experience in managing Active Directory, DNS, DHCP, and Group Policies.

Responsibilities

• Install, configure, upgrade, administer and monitor infrastructure services.
• Perform regular system OS, firmware patching, and bug-fixing.
• Manage Microsoft 365 services including Exchange Online and OneDrive.

Skills

Implementing enterprise IT infrastructures

Managing data centers

Managing Active Directory

Excellent communication skills

Project management

Working independently

Education

Degree in Computer Science or Information Technology

Tools

Microsoft 365

Azure

AWS Cloud

Job description

Key Responsibilities

• Install, configure, upgrade, administer and monitor infrastructure services such as Azure, AD, DNS, DHCP, file server, email server, VDI and VMWare
• Perform regular system OS, firmware patching, bug-fixing, upgrading, and license review
• Perform periodic review of systems architecture, ongoing system performance tuning, resource optimization, capacity planning and hardware upgrade
• Manage Microsoft 365 services including Exchange Online, OneDrive etc
• Manage the operations of multiple data centres (improvements, capacity planning, rack space, power, incidents management, etc.)
• Work with third party support on maintenance of data centre systems (e.g. CRAC, UPS, Water Detection, Fire Suppression System, etc.)
• Manage vendor relationship and ensure SLAs are met in accordance with the underpinning contracts.
• Collaborate closely with other IT teams to develop technical solutions to meet business requirements.

Requirements

• Degree in Computer Science or Information Technology
• 5 years of experience in implementing, managing, and troubleshooting enterprise IT infrastructures
• 2 years of experience in managing data centers
• 3 years of experience in managing Active Directory, DNS, DHCP and Group Policies.
• Excellent communication, interpersonal and project management skills.
• Self-driven individual who is able to work independently as well as in a team.
• Good knowledge in Microsoft 365 services including Exchange Online, OneDrive and Microsoft Office applications
• Good knowledge in supporting Microsoft Azure and AWS Cloud infrastructure