Senior Primary Care Coordinator: Ops & Patient Experience

I-CARE PCN PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a Patient Care Coordinator. This role involves coordinating Ancillary Services such as Diabetic Retinal Photography and Nurse Counselling, ensuring smooth operations and a positive patient experience. The ideal candidate holds a diploma in healthcare or related fields, is bilingual in English and Mandarin, and has 1–3 years of relevant experience. Responsibilities also include supporting patient registration, education, and service delivery in a clinic setting.

Qualifications

• 1–3 years of healthcare or service-related experience preferred.
• DRP/DFS certification is an advantage.
• Responsible, adaptable, and patient-centred.

Responsibilities

• Coordinating Ancillary Services throughout various clinics.
• Supporting patient registration, appointment scheduling, and service flow.
• Providing education to patients and assisting clinicians.

Skills

Bilingual in English & Mandarin

Strong team player

Basic–intermediate Microsoft Office skills

Strong organisational skills

Effective communication skills

Ability to manage complex workflows

Education

Diploma in Healthcare, Nursing, Life Sciences, Biomedical Science, or related field

Tools

Microsoft Excel

Job description

A healthcare services provider in Singapore is seeking a Patient Care Coordinator. This role involves coordinating Ancillary Services such as Diabetic Retinal Photography and Nurse Counselling, ensuring smooth operations and a positive patient experience. The ideal candidate holds a diploma in healthcare or related fields, is bilingual in English and Mandarin, and has 1–3 years of relevant experience. Responsibilities also include supporting patient registration, education, and service delivery in a clinic setting.