Senior Patient Services & Clinic Operations Specialist

Woodlands Health; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Senior Patient Service Associate to join their Specialist Outpatient Clinics Operations Team. The role involves assisting clinicians, managing patient services, and supporting clinic operations to enhance patient experience. Candidates should possess at least a GCE 'N' or 'O' level and experience in customer service is preferred. This position requires a team player who is proactive and patient-oriented.

Qualifications

• Patient-oriented with a commitment to enhancing patient experience.
• Driven and willing to learn and adapt to changes.
• Experience in frontline customer service is preferred.

Responsibilities

• Assist clinicians during consultations and manage patient queues.
• Perform phlebotomy and take patient parameters as required.
• Provide financial counselling and manage administrative duties.

Skills

Customer service orientation

Team player

Proactivity

Education

GCE 'N' or 'O' level

Job description

A healthcare provider in Singapore is seeking a Senior Patient Service Associate to join their Specialist Outpatient Clinics Operations Team. The role involves assisting clinicians, managing patient services, and supporting clinic operations to enhance patient experience. Candidates should possess at least a GCE 'N' or 'O' level and experience in customer service is preferred. This position requires a team player who is proactive and patient-oriented.