Senior Patient Access & Clinic Operations Specialist

Singapore General Hospital; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a customer service professional to ensure smooth clinic operations. Responsibilities include registration, appointment scheduling, and assisting nursing staff with patient-related tasks. Ideal candidates should have a diploma or relevant qualification, along with at least 2 years of related experience, preferably in hospitality or frontline service. Proficiency in MS Office is essential, along with strong communication and interpersonal skills.

Qualifications

• Minimum 2 years of experience in a relevant field.
• Previous experience in hospitality, nursing, or frontline customer service is advantageous.

Responsibilities

• Provide professional and excellent customer service.
• Perform registration and appointment scheduling.
• Assist nursing and clinical staff with patient-related activities.

Skills

Customer-oriented

Good communication

Interpersonal skills

Proficient in MS Office

Education

Diploma or Higher NITEC / NITEC / GCE 'O'/ 'N' Level

Job description

A leading healthcare institution in Singapore is seeking a customer service professional to ensure smooth clinic operations. Responsibilities include registration, appointment scheduling, and assisting nursing staff with patient-related tasks. Ideal candidates should have a diploma or relevant qualification, along with at least 2 years of related experience, preferably in hospitality or frontline service. Proficiency in MS Office is essential, along with strong communication and interpersonal skills.