Senior Operation Supervisor

FORTE EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the beauty sector is seeking a Retail Manager in Singapore to oversee daily operations and ensure excellent service. Responsibilities include managing staff performance, developing sales strategies, and addressing customer feedback. Candidates should have experience in retail management, strong leadership skills, and a commitment to customer satisfaction. Send your CV to [e-mail].

Qualifications

• Experience in retail management, preferably within beauty or retail.
• Strong leadership capabilities with a proven track record of motivating and managing multiple teams.
• Exceptional customer service orientation with experience in professionally handling complaints.

Responsibilities

• Overseeing daily operations across multiple outlets to ensure operational efficiency.
• Monitor sales and report for sales metrics to management.
• Developing and implementing strategic sales plans to drive revenue growth.
• Managing staff scheduling, performance, and training for high-quality service.
• Addressing customer feedback and resolving complaints professionally.
• Ensuring smooth store operations and compliance with company standards.

Skills

Retail management

Leadership

Customer service orientation

Job description

Responsibilities

• Overseeing daily operations across multiple outlets to ensure operational efficiency and excellence in service delivery.
• Monitor sales and report for sales metrics to management
• Developing and implementing strategic sales plans to drive revenue growth and enhance customer engagement within the beauty sector.
• Managing staff scheduling, performance, and training to ensure high-quality customer service and product knowledge.
• Addressing customer feedback and resolving any complaints with professionalism to ensure customer satisfaction and loyalty.
• Ensuring smooth store operations, efficient inventory control, and compliance with company standards

Qualifications / Experience

• Experience in retail management, preferably within beauty or retail
• Strong leadership capabilities with a proven track record of motivating and managing multiple teams
• Exceptional customer service orientation with experience in professionally handling complaints

Send your CV to [e-mail]