Senior Operations Executive – Shipping Industry
Our clients in the shipping industry are seeking a proactive and detail‑driven Senior Operations Executive to oversee daily logistics operations, ensure service excellence, and support continuous process improvements. This role is ideal for someone who thrives in a fast‑paced environment, enjoys solving operational challenges, and takes ownership of end‑to‑end workflow efficiency.
Responsibilities
- Coordinate all aspects of import and export shipments
- Perform vetting and cutting of Air Waybills (AWB)
- Prepare permit declarations and liaise effectively with shippers, consignees, shipping lines & airlines
- Collaborate with Customer Service and Warehouse teams on operational matters to ensure seamless processes
- Conduct thorough checks and verification of compliance for Dangerous Goods (DG) and Temperature Control cargo
- Monitor console cut-off and cargo lodge times to ensure timely processing of urgent shipments
- Ensure the accurate and timely processing of all import/export documentation, including HBL & MBL for sea freight, HAWB & MAWB for air freight
- Verify cargo details such as weight, slip, commercial invoice, and packing list before processing documents
- Handle DG cargo declarations and liaise with third parties for DG packaging in accordance with relevant regulations and checklists (DGR)
- Prepare permit declarations for both import and export shipments
- Manage the booking of shipment space and arrange for pickup (trucking) services
Requirements
- Min 4 years of proven experience in Export / Import Operations
- Excellent written and verbal communication skills in English
- Demonstrated problem‑solving abilities within air freight logistics
- Solid understanding of air freight operations, including rating, booking, and customer service
- Ability to manage tasks effectively and meet deadlines in a fast‑paced, customer‑centric environment
- Strong sense of ownership and proactive approach to responsibilities
- Positive interpersonal skills with the ability to build strong working relationships
- Eagerness to learn and maintain a positive, solution‑oriented attitude
- Proficient computer skills, particularly in Microsoft Office Suite
Peak and Benefits
- Attractive compensation packages
- Variable bonus
- Lean structure, strong management feedback, mentor‑mentee programs
- Medical & Dental benefits
**We regret that only shortlisted candidates will be notified.
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