Senior Onboarding Experience Specialist

Informa Global Support; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A global information services provider in Singapore is seeking an HR SSO Senior Specialist (Onboarding) responsible for managing onboarding platforms and building strategic relationships across teams. The ideal candidate will have strong communication skills, excellent knowledge in onboarding processes, and the ability to manage sensitive information with integrity. Flexible working arrangements include both in-person and remote options.

Benefits

Flexible work arrangements

Career development opportunities

Private medical cover

ShareMatch scheme

Wellbeing support

Qualifications

• Understanding of Onboarding Platforms is advantageous.
• Candidates without HR Experience can be considered.
• Proven capability in engaging and managing stakeholders.

Responsibilities

• Management of the Onboarding Platforms and updated communications.
• Act as subject matter expert for WelcomeIn and Activate Programmes.
• Build and maintain strategic relationships with project teams.
• Proficiency in data collection to drive decision making.
• First line response for escalated queries and onboarding matters.

Skills

Excellent communication skills

Proficient in Excel, Word and Outlook

Excellent Customer Service skills

Good time management skills

Ability to act with integrity and tact

Pro-active problem-solving

Education

Understanding of Applicant Tracking Systems / Onboarding Platforms

Tools

Applicant Tracking Systems

Word

Outlook

Job description

A global information services provider in Singapore is seeking an HR SSO Senior Specialist (Onboarding) responsible for managing onboarding platforms and building strategic relationships across teams. The ideal candidate will have strong communication skills, excellent knowledge in onboarding processes, and the ability to manage sensitive information with integrity. Flexible working arrangements include both in-person and remote options.