ROLE AND RESPONSIBILITIES
1. Human Resources Operations & Employee Lifecycle
- Coordinate and administer end-to-end recruitment activities, including job descriptions, liaison with recruitment agencies, resume screening, interview coordination, onboarding, and offboarding.
- Prepare and administer HR documentation such as employment contracts, confirmation letters, increment letters, termination letters, and other HR correspondence.
- Manage employee relations matters, including responding to staff queries, follow-ups on HR-related issues, and supporting grievance or appeal processes.
- Conduct and support exit interviews and ensure proper clearance and documentation.
2. Payroll, Compensation & Benefits
- Handle monthly payroll processing accurately and on time, including payroll journals and supporting documentation.
- Maintain accurate records for attendance, leave, salary administration, contract renewals, and staff movements.
3. HR Records, Compliance & Governance
- Maintain, update, and ensure completeness of all HR records, including physical personnel files (P-Files), e-HR folders, and HRMS (Info-Tech), for both existing and resigned staff.
- Ensure HR records are organised, accurate, and audit-ready, including regulatory and statutory documentation.
4. Work Passes, Claims & Statutory Matters
- Handle all work pass matters, including application, renewal, issuance, cancellation, and tax clearance for foreign employees.
- Administer government and statutory claims such as NS, childcare, maternity, levy, medical, insurance, and staff injury claims in a prompt and compliant manner.
5. Learning, Development & Performance Support
- Support training and development initiatives, including training needs analysis, course administration, coordination, and post-training evaluation.
- Assist in performance appraisal processes and the compilation of relevant performance documentation.
6. Staff Engagement & Administration
- Support staff welfare, engagement initiatives, and company events such as annual dinners, team-building activities, and other corporate activities.
- Promote the Group’s corporate values to foster a positive and inclusive workplace culture.
- Provide general administrative support and undertake ad-hoc duties as assigned by the HR Manager.
REQUIREMENTS
Qualifications & Experience
- Diploma or Degree in Human Resource Management or equivalent.
- Minimum 3 years of relevant HR, Admin, and Payroll experience.
- Familiar with Singapore employment legislation, including the Employment Act and CPF regulations.
- Experience with Info-Tech HRMS or similar HR systems is an advantage.
Skills & Competencies
- Strong sense of responsibility, integrity, and confidentiality.
- Meticulous, well‑organised, and detail‑oriented.
- Able to work independently, manage deadlines, and perform under pressure.
- Good interpersonal and communication skills (written and verbal).
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
ADDITIONAL INFORMATION
- The role will be based at HQ (Lavender) initially, before relocation to the West Coast.
- 5‑day work week with Flexible Work Arrangement (FWA), where appropriate.
- Official working hours:
- Monday to Thursday: 8:30 am – 6:00 pm
- Friday: 8:30 am – 5:30 pm
- Singaporeans only.