Senior Manager, People Operations

AIRWALLEX (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A global fintech company in Singapore is seeking a Senior Manager for People Operations to enhance employee experiences throughout the lifecycle. This role involves developing and implementing HR policies and practices across Southeast Asia. Ideal candidates will have over 10 years in HR operations and experience in rapidly growing organizations. This position is essential for fostering a positive work environment and ensuring legal compliance.

Qualifications

• 10+ years experience in HR Operations.
• Prior experience in technology or fintech industry.
• Experience in rapidly growing companies.

Responsibilities

• Act as a consultant regarding HR policies.
• Address employee queries on compensation and laws.
• Develop peoples operations workflows.

Skills

HR Operations experience

Knowledge of employment and labor law

Analytical skills

Process and planning skills

Curiosity and willingness to learn

Education

Bachelor’s in Human Resources Management

Tools

Human Resource Information Systems

Job description

About the team

The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success.

What you’ll do

We are looking for a Senior Manager, People Operations who can deliver excellent People Operations initiatives in Singapore, Hong Kong, Malaysia, India, Japan, Korea, Vietnam as well as additional markets in Southeast Asia which we may expand into. You will improve managers and employees’ experience throughout the employee life cycle in Airwallex. This will be done through developing, implementing and optimizing HR policies, programs and practices. This role is based in Singapore and reports into the Regional People & Talent Director.

In this role, you will:

Responsibilities:

• Act as a consultant to managers and staff regarding policies and procedures
• Address managers and employees’ queries on issues related to compensation and labor regulations, and all other relevant topics
• Develop efficient people operations workflows and practices
• Assess, maintain and communicate employee benefits programs
• Maintain the work structure by updating job requirements
• Complete people operational requirements
• Monitor internal HR systems and databases
• Ensure legal and regulatory compliance

You have:

• 10+ years experience in HR Operations
• Prior experience working in technology, fintech or similar industry
• Proven work experience in people operations or in similar role
• Experience in a company where headcount was rapidly growing
• Experience expanding into new geographies and setting up operations locally
• Good knowledge of employment and labor law
• Hands on experience with Human Resource Information Systems
• Experience designing compensate and benefit programs
• Craftsmanship, be able to hands on and has ability to develop and successfully implement clear and fair company policies
• Excellent analytical skills
• Strong process and planning skills
• Obsessive curiosity, has a passion and open to learn new things
• Bachelor’s in Human Resources Management or relevant field