Senior Manager / Manager (Communications), Communications & Engagement

KIDSTART SINGAPORE LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A non-profit organization in Singapore is seeking an experienced communications professional to lead their strategic communications efforts. The role involves managing relationships with stakeholders, crafting communication campaigns, and overseeing branding activities. Candidates must have at least 5 years of relevant experience and a degree. Strong project management, interpersonal skills, and the ability to engage various stakeholders are essential. This position offers the chance to impact low-income families positively.

Qualifications

• At least 5 years of relevant communication experience in the social service or non-profit sector.
• Able to lead and handle projects timely and effectively with attention to detail.
• Excellent independent team player with good interpersonal skills.

Responsibilities

• Ideate and support the overall communications strategic plan.
• Manage communications related agencies and ensure KPIs are aligned.
• Lead in overall content pillars and monthly communications focus.

Skills

Press Releases

Social Media

Strategic Communications

Stakeholder Engagement

Public Relations

Communication Skills

Team Player

Facilitation

Media Relations

Marketing Communications

Education

Degree holder

Job description

Roles & Responsibilities

KidSTART Singapore Ltd. (KSL) is a non‑profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in September 2020 to support low-income families with children 0-6 years old in child development support and parenting guidance.

Description of Division / Branch

Communications Department is the gatekeeper of information for the organisation and maintains communications channels with both internal and external audiences / stakeholders. Under Corporate communications, the team will manage key announcements and corporate messages in a timely and targeted manner with the desired objective to build and maintain the company’s image.

The team will also manage the overall branding of the organisation. Under Marketing communications, the team is responsible for crafting and implementing communication campaigns, refining brand messaging, and overseeing the social media platforms. The team’s goal will be to promote the KidSTART programme, people and stories in a soft, positive and approachable way.

Responsibilities

Strategic Communications

• Ideate and support overall communications strategic plan
• Lead in overall content pillars and monthly Communications focus
• Lead in main marketing plans, initiatives and campaigns
• Support in execution of communications plans which includes PR pitching, KOL engagement, social media coordination and paid media management

Branding & Governance

• Work on gathering insights on KSL’s impact, reputation and identify areas of improvement (eg : Pulse check on KSL’s reputation, point of view from external audiences & families)
• Produce and refine Communication policies to current trends and risks

External & Internal stakeholder engagement

• Manage Communications related agencies and ensure KPIs, and targets are aligned and achieved
• Maintain good relations and oversee communications between government stakeholders, internal teams, hospitals and KidSTART Agencies
• Support and maintain good relations with media counterparts and selected key opinion leaders

Qualifications / Competencies

• Degree holder with at least 5 years of relevant communication experience in the social service or non‑profit sector or related sector
• Able to lead and handle projects timely and effectively with an eye for details
• Excellent independent team player with good interpersonal and communication skills
• Good facilitation skills and ability to engage and influence different stakeholders
• Preferably has experience leading a team

Tell employers what skills you have

• Press Releases
• Child Development
• Announcements
• Hospitals
• Social Media
• Strategic Communications
• Marketing Communications
• Stakeholder Engagement
• Approachable
• Public Relations
• Writing
• Communication Skills
• Team Player
• Facilitation
• Media Relations
• Corporate Communications

Strategic Communications