Senior Manager (LIMD)

SKILLSFUTURE SINGAPORE AGENCY; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A government agency in Singapore is seeking a Senior Manager to enhance operational efficiency in grant administration. The role involves reviewing business processes, leading project management efforts, and engaging stakeholders. With a minimum of 6 years' experience in grants or project management, candidates should possess strong analytical skills and proficiency in design thinking. This position offers a 1-year contract with extension potential and a dynamic working environment.

Qualifications

• At least 6 years of relevant work experience in grants, operations, project management, or system development.
• Good analytical and problem-solving skills.
• Proficiency in systems and design thinking methodologies.
• Ability to work independently and within teams.

Responsibilities

• Review and develop business processes to improve funding administration.
• Design and implement operational processes for grant management.
• Lead project management efforts in system development.
• Engage with stakeholders to support grant administration.

Skills

Management Skills

Data Analysis

Service Management

Business Process Reengineering

Enforcement

Stakeholder Engagement

Word Processing

Adaptability

Project Management

Grants

Fraud

Design Thinking

Team Lead

Technology Integration

Stakeholder Management

Service Delivery

Job description

The Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan‑organisational efforts of building an effective, responsive and inclusive CET eco‑system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high‑quality CET ecosystem.

What you will be working on

Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in funding administration.

Operational Process Design and Implementation

Design, develop, and implement effective operational processes relating to funding administration.

Implement business process re‑engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.

Competencies

• Process Design
• Operational Efficiency
• Digitisation

Project Management and Technology Integration

Lead project management efforts in the area of system development.

Drive operations and technology integration initiatives to enhance operational efficiency.

Competencies

• Project Management
• Technology Integration
• Strategic Execution

Policy Development and Compliance

Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans.

Build and continuously strengthen processes and operational policies to achieve high service standards.

Competencies

• Policy Development
• Compliance Management
• Process Improvement

Stakeholder Engagement and Support

Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration.

Assist in the management of the outsourced service partner to maintain effective service delivery.

Competencies

• Stakeholder Engagement
• Service Management
• Communication Skills

Data Analysis and Reporting

Work with large datasets to perform data extraction, collation, tracking, and analyses.

Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.

Collate data and statistics and prepare information for reporting purposes.

Competencies

• Data Analysis
• Insight Generation
• Reporting Skills

Secretariat Responsibilities

Perform secretariat responsibilities for a multiple‑agency workgroup, ensuring effective coordination and communication.

Competencies

• Organizational Skills
• Multi‑Agency Coordination
• Communication

What we are looking for

• Possess the required competencies to execute the job duties proficiently
• Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.
• Good analytical and problem‑solving skills.
• Proficiency in systems and design thinking methodologies.
• Ability to work independently, within a team, and across teams.
• Good interpersonal relationship skills and adaptability to a fast‑paced work environment.
• Good verbal and written communication skills, including stakeholder management and presentation skills.
• Proficient in word processing, spreadsheet, and presentation applications.
• Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.

Successful candidates will be offered a 1‑year contract with potential for a 1‑year extension and consideration for permanent tenure thereafter.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out https://www.myskillsfuture.gov.sg for details on the CSP.

Tell Employers What Skills You Have

• Management Skills
• Data Analysis
• Service Management
• Business Process Reengineering
• Enforcement
• Stakeholder Engagement
• Word Processing
• Adaptability
• Project Management
• Grants
• Fraud
• Design Thinking
• Team Lead
• Technology Integration
• Stakeholder Management
• Service Delivery