Senior Manager, ICM, Korea & East Asia

Stryker; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical device company is seeking an Indirect Channel Management leader based in Korea. The role requires fluency in Korean and English, with at least 8 years of commercial experience in leadership and channel management. Responsibilities include developing strategies for indirect channels, managing stakeholder education, and ensuring compliance with established standards. The ideal candidate will possess strong analytical and organizational skills and be prepared for up to 50% travel.

Qualifications

• 8 years professional commercial experience in leadership, sales channel management, finance, or logistics management.
• Ability to make effective decisions independently in challenging environments.
• Up to 30%-50% travel may be required.

Responsibilities

• Develop and execute strategy related to all Indirect Channels in the ASEAN region.
• Manage education and training for key stakeholders.
• Oversee all IC processes ensuring contract accuracy.

Skills

Fluency in Korean

Fluency in English

Leadership and influencing skills

Analytical skills

Organizational skills

Planning skills

Education

Bachelor’s degree in finance, Marketing, Business, Management or applicable discipline

Master’s degree

Job description

Job Summary

This leader of Indirect Channel Management (ICM) is the key role in developing and executing strategy related to all Indirect Channels in the ASEAN Hong Kong and Taiwan Region. The role will require cross functional collaboration and commercial focus, working with regional and global ICM leads to ensure global standards on ICs implemented within the region. She(or he) will also ensure there is continuous improvement in how channel partners are managed by ensuring both performance growth and operating with robust compliance standards.

Main Responsibilities & Duties

• Cover 80% Korea and covers East Asia region 20%.
• Aid in selecting, developing and overseeing Stryker’s entire country/ indirect channel network (including NV/Medical/Physio/Future Acquisitions)
• Participate in SYK regional and country leadership meetings to ensure LTs are aligned, understand and execute on ICM global practices.
• Manage the education and training of business leaders and key stakeholders across the country/region.
• Manage end to end IC processes in IC Hub, ensuring contract accuracy and execution.
• Deciding on escalated ICM issues from country/regional leaders to strengthen globally established indirect channel management standards.
• Manage IC lifecycle management, driving rigorous IC standards through diligent onboarding, contracting and continuous monitoring processes.
• Execute the effective roll out of global processes locally.
• Ensuring clear process flows are developed and communicated effectively within the business and all key stakeholders are managed to effectively implement the process.
• Establish and maintain responsibility framework locally that will be implemented for ICs.
• Lead / help facilitate leadership meetings to ensure country leadership is aligned and understands global ICM standards and execute same
• Manage all IC issues with diligent stakeholder management, to drive effective resolutions and communications to all levels, mitigating risks and ensuring clear documentations.
• Support development of communicate materials on standards and expectations for sub-IC selection/documentation to be leveraged enterprise wide.
• Continuously support business team to optimize business opportunity through new IC channels, business targets and managing profitability.
• Work with local MD and Franchise leads to define their strategy in terms of Go to Market and channel strategy and develop strategic plans.
• Overall responsibility for managing solid IC governance process through a rigorous internal and external IC review mechanism, ensuring optimization of IC performance and network, operating with the standards expected by Stryker.

Skills & Experienced Required

• This position is based in Korea and requiring fluency in Korean and English.
• Bachelor’s degree in finance, Marketing, Business, Management or applicable discipline required; master’s degree strongly preferred.
• 8 years professional commercial experience across commercial leadership, sales channel management, finance, compliance, logistics management or market access
• Strong leadership and influencing skills, strategic and tactical skills, excellent analytical skills, with the ability to conceptualize, structure and develop analyses.
• Excellent people skills including developing relationships at all levels in an organization and directly influencing business objectives.
• Demonstrated ability to make effective decisions independently and to work in a challenging environment with a natural ability to perform under stress.
• Strong organizational, planning, and follow-up skills and ability to hold others accountable.
• Up to 30%-50% travel may be required.

Compensation Grade: 14. Sales Strategy.4IC

Travel Percentage: 30 ~ 50%