Senior KYC & CRM Business Analyst

Fuku; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading financial services provider in Singapore is seeking an experienced Business Analyst to enhance KYC onboarding processes. You will work closely with various teams to ensure compliance with regulatory requirements while optimizing customer experiences through CRM systems. The ideal candidate will have over 8 years of experience and a strong background in KYC and AML domains. This position offers a competitive salary and opportunities for professional growth.

Qualifications

• Minimum of 8 years of experience as a Business Analyst.
• At least 3 years of experience in the financial services or banking domain.
• Strong understanding of regulatory requirements and industry best practices.

Responsibilities

• Collaborate with business users and technology teams to understand KYC requirements.
• Document user stories and process flows to ensure clear communication.
• Support end-to-end KYC processes for compliance and operational efficiency.

Skills

Business analysis

KYC and AML expertise

CRM systems knowledge

Data analysis

Stakeholder management

Agile experience

Education

Bachelor’s degree in Computer Science

Tools

Salesforce

Microsoft Dynamics

SQL

Excel

Job description

A leading financial services provider in Singapore is seeking an experienced Business Analyst to enhance KYC onboarding processes. You will work closely with various teams to ensure compliance with regulatory requirements while optimizing customer experiences through CRM systems. The ideal candidate will have over 8 years of experience and a strong background in KYC and AML domains. This position offers a competitive salary and opportunities for professional growth.