RESPONIBILITIES
- As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.
- Update Jira, Confluence with change details.
- Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.
- Coordinate with testing team to ensure defects are addressed on priority.
- Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.
- Ensure code merged on regular basis to git.
- Take end-to-end ownership on production defect fixing until released to production.
- Guide and manage offshore team.
- Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.
REQUIREMENTS
- 8-10 years of Java-J2EE experience
- Proficiency with Java 8, Spring, Sprint Boot, Apache Camel, Spring Batch, Git, Maven, DevOps, Junit, Mockito
- Strong hands‑on experience in Micro service and Apache Camel (EIP).
- Proficiency with SOA, REST/SOAP Web services, JSON/XML, Apache FreeMarker.
- Good knowledge on REST Architecture constraints.
- Hands on experience in REST API implementation, creating, maintaining and versioning API’s.
- Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience.
- Write production quality and thoroughly tested code.
- A professional with extensive knowledge and experience in using the Splunk platform to analyze data, create reports, and visualize information.
- Experience in developing with testing frameworks such as Junit, Mockito.
- Hands on experience on shell scripts and proficiency in using Linux/bash shell.
- Understanding of Continuous build and Integration methodologies.
- Experience in integrating and using wide variety of open-source technologies and cloudservices.
- Go getter attitude in getting things done with minimal supervision.
- Able to work extended hours and over weekends to support Prod releases / investigation of Incidents.
- Respond and participate in major incident responses (24x7)
- Experience working in a L3/L2 preferable.
- Support SIT and UAT of code or configuration fixes.
- Identify and design improvements to the application (e.g. to reduce technical debt)
- Escalate and track appropriate problems for software vendors to provide permanent fixes.
- Experience working on TeamSite from OpenText and Adobe Enterprise Manager is a plus.
- Prepare and test deployment plan, and seek approval for deployment from change control forum
- Provide or contribute to reports on incidents, problems, service requests and application changes.
NOTE: Banking and financial services experience / working in large implementation is necessary.
Angeline Aw Kwee Choo (R24125869)
A-IT Software Services Pte Ltd
EA License No: 24C2345