Senior IT Operations Engineer

ST ENGINEERING INFO-SECURITY PTE. LTD; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

A tech services company located in Singapore is seeking a professional to provide day-to-day technical support for training systems and infrastructure. The ideal candidate should have 2-3 years of experience in Data Center infrastructure, strong knowledge in networking, and experience leading a small team of engineers. Familiarity with virtualization technologies is preferred. This role offers the opportunity to contribute to automation and improve IT efficiency in a dynamic environment.

Qualifications

• 2-3 years of hands-on experience with Data Center infrastructure.
• Minimum 3 years as a team lead managing 2-3 engineers.
• Strong networking knowledge in IP subnetting, VLANS, routing.

Responsibilities

• Provide technical support for training systems and infrastructure.
• Assist with installation and maintenance of hardware and software.
• Support user account management in Microsoft Active Directory.

Skills

Data Center infrastructure experience

Networking knowledge (IP subnetting, VLANS)

Communication skills

Education

CCNA or equivalent certification

Tools

VMware products

Virtual Machines

Job description

Overview

ST Engineering Info-Security Pte Ltd

Job Description

• Provide day-to-day technical support for internal training systems and infrastructure
• Assist with installation, configuration, and maintenance of hardware (Laptops, servers(vm), network devices) and software
• Prepare and set up the centre according to the training requirements.
• Provisioning of training laptops using cloning tools, or push down via GPO or WSUS etc.
• Support user account and permission management in Microsoft Active Directory
• Provide operation and support for equipment. Diagnose hardware and software problems, and arrange for defective components to be replaced
• Perform routine monitoring, updates, and preventive maintenance across systems.
• Help maintain and document IT inventory, system configurations, and procedures.
• Coordinate and follow-up with vendors, system administrators and project teams to resolve issues in the environments.
• Contribute to automation scripts and documentation to improve IT efficiency

Job Requirements

• Singaporeans only.
• 2-3 years of working experience dealing with Data Center infrastructure, with hands-on setup experience working with physical servers and networking equipment such as switches, routers, firewalls etc.
• Minimum 3 years of working experience as a team lead, managing a small team of 2-3 engineers.
• Knowledge in virtualization technology such as Virtual Machines. Exposure in VMware products, ESXI , VCenter. Know how to setup virtualized network of VMs and vSwitches is a plus.
• Minimally must have CCNA or equivalent certification. Need strong networking knowledge such as IP subnetting, VLANS, routing, IPSec and port forwarding etc.
• Familiarization with cyber technologies is a plus, such as understanding SIEM, Antivirus, SSL, system logs etc.
• Good communcation skills dealing with all stakeholders. Ability to discuss with them daily on tasklists, work prioritization and delegate tasks out to team engineers.

Work Location: Army camp based in Choa Chu Kang.