Senior Inpatient Ops Lead | Hospital Projects

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Senior Executive / Assistant Manager to manage inpatient operations and project management tasks. The ideal candidate will assist in improving service performance, customer satisfaction, and resource utilization. A degree in any discipline is required, along with strong analytical and project management skills. Healthcare experience is a plus. Interested candidates should contact '[e-mail]' to learn more about the role.

Qualifications

• Healthcare experience will be advantageous.
• At least two years’ working experience, preferably in service industry.

Responsibilities

• Responsible for daily operations of assigned inpatient ward(s).
• Review key processes to improve overall key performance indicators.
• Track and monitor customer satisfaction ratings.
• Work closely with stakeholders for infrastructure projects.
• Handle customer complaints and track service recovery.

Skills

Analytical skills

Organizational skills

Interpersonal skills

Communication skills

Project management skills

Education

Degree in any discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading healthcare institution in Singapore is seeking a Senior Executive / Assistant Manager to manage inpatient operations and project management tasks. The ideal candidate will assist in improving service performance, customer satisfaction, and resource utilization. A degree in any discipline is required, along with strong analytical and project management skills. Healthcare experience is a plus. Interested candidates should contact '[e-mail]' to learn more about the role.