Senior Healthcare Billing Operations Lead

Manpower Staffing Services (Malaysia) Sdn Bhd; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an experienced Service Management Operations Lead to manage day-to-day operations of healthcare billing processes. The ideal candidate will have 10-15 years of experience in financial management and operations, proficiency in healthcare billing systems, and strong leadership skills. Responsibilities include improving accuracy and compliance in billing, mentoring a team, and engaging with stakeholders to enhance processes. This role is pivotal in ensuring operational excellence and effective risk management.

Qualifications

• Minimum 10-15 years of experience in operations, focused on billing systems, financial management, or service delivery.
• Demonstrated success in leading large-scale programs and managing cross-functional teams.
• In-depth understanding of healthcare billing processes, regulatory requirements, and financial systems.

Responsibilities

• Lead daily operations of enterprise billing and financial processes across multiple healthcare settings.
• Manage and mentor a team of professionals to foster collaboration and high performance.
• Proactively identify and mitigate risks to ensure compliance with policies and regulatory requirements.

Skills

Leadership

Stakeholder management

Communication

Project management

Data analysis

Process improvement

Education

Bachelor's degree in Information Technology, Healthcare Administration, Business Management, or a related field

Tools

SAP BRIM (Hybris)

SAP S/4HANA

JIRA

ServiceNow

SCCD

Job description

A healthcare service provider in Singapore is seeking an experienced Service Management Operations Lead to manage day-to-day operations of healthcare billing processes. The ideal candidate will have 10-15 years of experience in financial management and operations, proficiency in healthcare billing systems, and strong leadership skills. Responsibilities include improving accuracy and compliance in billing, mentoring a team, and engaging with stakeholders to enhance processes. This role is pivotal in ensuring operational excellence and effective risk management.