Senior Functional and Technical Infor WFM Expert

Securitas Guarding Services (Singapore) Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading security solutions provider is seeking an Infor WFM specialist to design and implement workforce management capabilities across multiple countries. The ideal candidate will have over 5 years of hands-on experience with Infor WFM and a deep understanding of scheduling, time & attendance systems. This strategic role involves collaborating closely with implementation partners and ensuring compliance with enterprise standards. The position offers competitive compensation and strong support for innovation and continuous improvement.

Benefits

Competitive compensation

Development opportunities

Support for innovation

Qualifications

• 5+ years hands-on experience with Infor WFM (configuration + architecture).
• Strong functional knowledge of scheduling, time & attendance, labor rules, compliance.
• Technical proficiency in SQL, ETL, data modelling.

Responsibilities

• Building reliable Infor solution in accordance with the Infor WFM product.
• Lead and advise the implementation partners on the implementation.
• Guide and challenge implementation partner deliverables.

Skills

Infor WFM

Scheduling

Time & Attendance

SQL

API/REST integrations

Tools

Infor ION

ETL

Azure AD

Job description

Securitas Group

For 90 years, we have helped to keep your world safe. It's a purpose we continue to pursue in today's complex and ever-changing world because everyone deserves to feel safe.

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in collaboration with our clients, we provide a comprehensive portfolio of value-enhancing services and solutions integrated throughout the security value chain – from advisory services and risk intelligence to installation, guarding and advanced monitoring.

Guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by assisting our clients in optimizing their operations and protecting what matters most - their people and assets. With more than 336,000 colleagues across 44 markets and nine decades of deep expertise, we see what others miss and create sustainable value for our clients.

Presentation of North Star Program Common Core

North Star is the transformation Program of the Europe Division in Securitas. The objective of this program is to transform our organization and processes in all European countries with new common platform enabler. The program has been launched 4 years ago and we now enter a new phase to manage the roll‑out in the different countries as we already have some countries live.

Overview

We are looking for a functional and technical Infor WFM specialist who can identify and deliver the optimal solutions for our internal customers—both in ongoing project rollouts and in Business‑as‑Usual (BAU) countries. In this role, you will own the solution design and advice the implementation for a product deployed across Europe, ensuring consistency, scalability, and alignment with business needs.

This position requires deep expertise in the Infor WFM platform and a strong drive to craft best‑fit solutions. You will lead the design, enhancement, and implementation of Workforce Management capabilities across multiple countries, ensuring adherence to product standards and local business requirements.

Key Responsibilities

• Building reliable Infor solution in accordance with the Infor WFM product and business requirements.
• Lead and advise the implementation partners on the implementation.
• Act as the lead architect for all Infor WFM modules (Scheduling, Time & Attendance, Absence Management, Forecasting, Mobility).
• Translate complex business requirements into robust, scalable system designs aligned with enterprise architecture standards.
• Lead functional and technical design workshops with Business representatives, implementation- and AMS partner.
• Guide and challenge implementation partner deliverables to ensure alignment with standards, security, and best practices.
• Collaborate with the AMS partner to ensure smooth handover of new functionalities, stability of production environments, and continuous improvement.
• Oversee configuration consistency and quality across modules and countries.
• Ensure integrations with Payroll, SSO, Active Directory, reporting platforms, billing, and mobility applications meet enterprise requirements.
• Evaluate and approve enhancement requests, new modules, and roadmap items.
• Provide expert support for high‑complexity incidents or architectural decisions.
• Ensure compliance with enterprise security, GDPR, audit, and data‑handling requirements.
• Create the design for a stable, secure, reliable and available platform serving 100k Users.

Qualifications

• 5+ years hands‑on experience with Infor WFM (configuration + architecture).
• Strong functional knowledge of scheduling, time & attendance, labor rules, compliance, and 24/7 operations.
• Technical proficiency in:
  • Infor ION, API/REST integrations, Mongoose
  • SQL, ETL, data modelling
  • SSO technologies (Azure AD, OAuth, SAML)
  • WFM mobility and kiosk solutions
• Experience working with implementation partners and AMS providers, ideally in a global or multi‑country setup.

Proven ability to challenge vendors while maintaining constructive collaboration.

What we offer

• Strategic role shaping a multi‑country WFM platform.
• Close collaboration with experienced implementation and AMS partners.
• A modern digital environment with strong support for innovation and continuous improvement.
• Competitive compensation and development opportunities.

If it all sounds good for you, don’t hesitate, and apply!