Senior Executive/ Manager (Leadership Training & Engagement)

National Trades Union Congress (NTUC); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A key labor organization in Singapore is seeking a dedicated individual to manage account relations with trade unions and execute training programs. This role involves analyzing training data, engaging various stakeholders, and supporting marketing efforts. Ideal candidates will have at least three years of experience in learning and development, proficiency in Microsoft Excel, and strong interpersonal skills. Join a dynamic team to help shape labor education in Singapore.

Qualifications

• 3+ years in a learning and development or HRM environment.
• Ability to engage stakeholders of varying seniority.
• Meticulous and adaptive team player.

Responsibilities

• Serve as account manager for trade unions within NTUC.
• Manage and execute training programmes.
• Analyze training data to understand needs and trends.

Skills

Experience in learning and development

Proficient in Microsoft Excel

Engagement skills

Video creation for online engagement

Education

ACTA certification

Tools

Power BI

Job description

About the Department

Formed in 1990, Ong Teng Cheong Labour Leadership Institute (OTCi) is a centre for labour education and training in Singapore. Together with Ministry of Manpower and Singapore National Employers Federation, OTCi is a key driver of the Singapore Tripartism Forum to promote Singapore’s unique brand of tripartism

Responsibilities

• To serve as account managers for assigned trade unions and various entities in the NTUC family, to perform training needs analysis and execute training plans.
• To manage training programmes assigned through consolidating programme nominations, liaising with trainers and work with the admin team for backend processing.
• To churn out and analyse training and engagement data of accounts assigned to better understand needs and trends.
• To execute leadership engagement sessions through working within and outside of NTUC such as government agencies and subject matter experts for cross sharing and learning.
• To be involved in supporting marketing efforts and outreach to stakeholders.

Requirements

• At least 3 years of experience in a learning and development environment; or HRM environment.
• ACTA certified is a preferred.
• Proficient Microsoft Excel (in particular Power BI).
• Comfortable with engaging a myriad of stakeholders of varying seniority and experience to build strong relationship.
• Experience or interest in creating ‘tiktok’ type short video clips for online influencing will be advantageous.
• Meticulous, adaptive and take strong ownership of work assigned and good team player.