Senior Executive, Clinical Network (PHIC)

Singapore General Hospital; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for a Senior Executive to manage care integration projects and support the Primary Care Network. The role involves coordinating with General Practitioners, providing administrative support, and ensuring smooth operations of ancillary services. With a Bachelor's degree and at least one year of experience preferred, candidates must possess strong communication skills and adaptability to work with various stakeholders. This position offers an opportunity to impact patient care positively.

Qualifications

• At least 1 year of working experience in a related field would be an advantage.
• Experience in healthcare and data analysis is beneficial.
• Interest in market research.

Responsibilities

• Manage care integration projects driven by the Clinical Networks.
• Provide administrative and operational support.
• Conduct market surveys to understand GPs' needs.
• Coordinate appointments for PCN patients.
• Oversee delivery of ancillary services at GP clinics.

Skills

Excellent communication (verbal & written)

Data analysis

Project management

Interpersonal skills

Adaptability

Education

Bachelor's Degree in Business Administration, Political Sciences, Humanities or Life Sciences

Job description

Job Description

The Senior Executive is responsible for planning and managing care integration projects driven by the Clinical Networks, Regional Health System (RHS). The Senior Executive would be in charge of managing the Primary Care Network (PCN) which is to engage General Practitioners to be part of the vision of seamlessly transiting patients across the care continuum. The main accountabilities of the Senior Executive also include providing administrative and operational support, comprising of strategic planning, financial budgeting and market research analysis, for MOH-funded programmes and its cluster stakeholders to ensure its smooth and effective operations. He/ She is responsible for providing coordination and administration support to facilitate the care of PCN patients. He / She will help to coordinate appointments for PCN patients with regards to ancillary services and establish supportive and good rapport with all stakeholders involved in the execution of the ancillary services.

Your job roles will include, but not be limited to the following:

• Working with the Director and Senior Manager to propose and finalise the funding paper to seek MOH/AIC funding
• Assist supervisor in collating and tracking performance indicators of care integration programmes and initiatives directed by Clinical Network
• Conduct market survey to better understand the needs of GPs and developing propositions that incentivise GPs to provide better management of care to patients
• In charge of performing data analysis and furnishing of reports to individual clinics
• Facilitate the operations and smooth delivery of ancillary services at the GP clinics
• Work with GP Clinics and Ancillary service vendors to answer any patient queries, manage any service recovery issues
• Track and monitor ancillary services take-up rate and work with management and stakeholders to roll out quality improvement initiative
• Managing the administration and maintenance of IT projects and communicate any change requests to the Sypnaxe team supporting the project
• Planning, organising and executing events for Primary Care Partners, including liaise and communicate with the different stakeholders on the event / project as well as managing the operational and administrative functions to ensure that the event / project proceeds smoothly

Job Requirements

• Bachelor's Degree in Business Administration, Political Sciences, Humanities or Life Sciences with at least 1 year of working experience would be an advantage.
• Experience in working in healthcare and data analysis would be an added advantage.
• Interest in market research and project management.
• Excellent communication (verbal & written) and interpersonal skills
• Driven and independent worker who is able to manage priorities and deadlines.
• Adaptable and able to work with various stakeholders.