Senior Executive, Clinic Operations #HHL

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading healthcare recruitment firm in Singapore is seeking an Operations Manager to oversee daily operations and manage staff in service points. You will work closely with Nurse Managers to ensure a positive patient journey and maintain operational workflows. The ideal candidate has a degree in any discipline and at least 2 years of experience in frontline staff management. This role offers a salary of up to $5,000 per month and office hours from Monday to Friday.

Qualifications

• Experience in healthcare operations is advantageous.
• Minimum 2 years of frontline staff management experience.

Responsibilities

• Oversee daily operations of assigned service points.
• Ensure smooth front counter services and workflows.
• Develop business plans to support growth.

Skills

Analytical skills

Quantitative skills

Communication skills

Education

Degree in any discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Salary: Up to $5,000
Location: Queenstown
Working Hours: Monday to Friday, Office Hours

Duties & Responsibilities

• Oversee and manage daily operations of assigned service points
• Ensure smooth front counter services, administrative functions, and operational workflows
• Partner with Nurse Managers and stakeholders to resolve system and process issues
• Collaborate with departments to ensure a seamless and positive patient journey
• Maintain patient-friendly and safe facilities
• Work with Operations & Admin Managers to achieve customer satisfaction targets
• Innovate and implement initiatives to enhance service levels and customer experience
• Achieve volume and financial targets for assigned clinical areas
• Develop and execute business plans with clinical chiefs to support growth and performance
• Handle annual budgeting, business reviews, and new business opportunities
• Lead, supervise, and appraise a team of non-nursing staff
• Ensure proper induction, orientation, and training for staff
• Support recruitment and retention to build a stable and skilled workforce
• Maintain effective communication between staff and management
• Participate in committees and undertake assigned tasks
• Possibility of job rotation to other operational departments after 3 years

Job Requirements

• Min. degree in any discipline
• Experience in healthcare operations is advantageous
• Min 2 years of frontline staff management experience
• Strong analytical, quantitative, and communication skills (both written and verbal)
• Proficient in Microsoft Word, Excel, and PowerPoint

If interested, please email me at [e-mail] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)