Senior Executive, Clinic Operations

National Skin Centre; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare facility in Singapore is seeking a Clinic Supervisor to oversee clinic operations, manage appointments, and ensure adherence to policies. Candidates should possess a degree and have at least 1 year of customer service experience. Supervisory experience in a healthcare setting is an advantage. This role is vital for maintaining smooth clinic operations and supporting staff during challenging situations.

Qualifications

• Possesses Degree in any field.
• Minimum 1 year of customer service experience.
• Supervisory experience preferred in healthcare.

Responsibilities

• Oversees the smooth functioning and operations of the clinics.
• Manages clinic appointments and staff deployment.
• Ensures adherence to guidelines and procedures.

Skills

Customer service

Supervisory skills

Education

Degree in any field

Job description

Responsibilities

• Oversees the smooth functioning and operations of the clinics
• Oversees clinic appointments, overall staff deployment and resource allocation
• Ensures guidelines and procedures related to clinic services are adhered to by all relevant personnel at all times
• Handles PR cases at first line and assists staff in dealing with difficult situations
• Maintains discipline in compliance with policies
• Ensures timely submission of monthly reports and accuracy of clinical indicators tabulations

Requirements

• Possesses Degree in any field
• Min. 1 year of customer service experience
• Candidates with supervisory experience and a background in either public or private healthcare institution will be advantageous