Senior Executive, Business Operations (Process Improvements/ Compliance) (DSC/SN)

ST Engineering; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global technology company based in Singapore is seeking a Senior Executive for Business Operations to lead initiatives related to process improvements and compliance. The role involves analyzing data to drive operational efficiencies, ensuring adherence to quality standards, and collaborating with various teams. Candidates should possess strong analytical and problem-solving abilities, along with knowledge in office management and potentially SAP. This position offers an opportunity to make an impact and drive business success.

Qualifications

• Previous experience in office management systems and procedures.
• Good knowledge and skills in accounts management and project processes.
• Possess good written and oral communication skills.
• Strong analytical and problem-solving skills.
• Preferably with working knowledge of SAP.
• Approachable and good interpersonal skills.

Responsibilities

• Lead continuous improvement initiatives using proven methodologies.
• Analyze quality data to identify trends and areas for improvement.
• Collaborate with cross-functional teams to optimize processes.
• Develop and maintain quality management systems and procedures.
• Conduct internal audits to ensure compliance with standards.
• Collect and analyze operational data for performance reporting.

Skills

Office management systems

Accounts management

Written and oral communication

Analytical skills

Problem-solving skills

SAP knowledge

Interpersonal skills

Job description

Senior Executive, Business Operations (Process Improvements/Compliance) (DSC/SN)

Location: ST Engineering, Jurong East, SG

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Process Improvement

• Lead continuous improvement initiatives using proven methodologies
• Analyze quality data to identify trends, root causes, and areas for improvement.
• Collaborate with cross-functional teams to optimize processes and enhance product quality.

Compliance & Standards

• Develop, implement, and maintain quality management systems and procedures.
• Conduct internal audits and support external audits to ensure compliance with regulatory and industry standard
• Support Enterprise Risk Management (ERM) activities including the review and update of risk registers to reflect emerging risks.

Performance & Reporting

• Collect, compile, and analyze operational data to prepare dashboards and performance reports.
• Monitor and follow up on key KPIs for the Line of Business (LOB).
• Track and report financial metrics including orders, revenue, and EBITXC, ensuring timely updates and follow-through.

Environment, Health & Safety (EHS) Leadership

• Collaborate with the EHS Representative on all Environment, Health & Safety (EHS) matters.
• Track and report Workplace Safety and Health (WSH) incidents.
• Document safety inspection findings and ensure timely corrective actions.
• Assist in investigations of EHS-related incidents and ensure closure of non-conformances, corrective, and preventive actions.
• Participate in monthly EHS inspections and support training nominations in coordination with the Business Unit Head.
• Contribute to EHS initiatives such as SWEEP and Senior Management Walkabouts.

Business Continuity Management (BCM)

• Act as the LOB BCM Coordinator and internal auditor.
• Support BCM planning across business units and divisions.
• Participate in annual risk assessments, business impact analyses, BCP updates, exercises, and cross-LOB audits.
• Assist in all BCM-related activities to ensure organizational resilience.

Requirements

• Previous experience in office management systems and procedures.
• Good knowledge and skills in accounts management and project processes.
• Possess good written and oral communication skills.
• Strong analytical and problem solving skills.
• Preferably with working knowledge of SAP
• Approachable and good interpersonal skills

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self‑improvement.